Jul 12, 2022 7:22 AM
I'm trying to add custom properties into HubSpot via Segment identfiy calls and I can't get them to populate.
We're sending an identify call with these traits:
"traits": {
"plan": "personal",
"useCase": "education-student",
"workspaceId": "[hidden]",
"workspaceRole": "admin"
}
I want to append the trait "plan" to a HubSpot contact. If we send this payload, I would expect the contact to update with a custom field of plan=personal but I'm not able to get it to populate after creating a HubSpot custom property. I'm attaching screenshots of how I setup the HubSpot custom properties.
Solved! Go to Solution.
Jul 13, 2022 10:39 AM
I figured it out. The identify call requires `email` as a trait.
Jul 13, 2022 10:39 AM
I figured it out. The identify call requires `email` as a trait.
Jul 13, 2022 10:54 AM
Thank you for sharing the solution @kevindeepnote! 👍
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