Custom Property with 'Hubspot User' Field Type not syncing with SalesForce User
Feb 14, 2020 12:42 PM - edited Feb 14, 2020 6:44 PM
In SalesForce, our clients have a primary Account Owner, and a now a new secondary owner, their Client Success Manager.
The Account Owner property has always synced just fine with our Company Owner property in Hubspot:
Now we have a new secondary owner, I've created a custom company property in Hubspot for Client Success Manager and assigned the field type as 'Hubspot User'. As far as I can tell, the mapping is the same from SF to Hubspot for the regular Account Owner Field, but for some reason the mapping results in an error.
How can I map a salesforce user field to a Hubspot user field in husbpot?
Ultimately, I would like to be able to send emails from this secondary owner property.
Please let me know if there's a way to do this, or just fix the sync.
Thanks so much for your help!