Marketing Integrations

TaniaFuchs
Participant

Creating alerts to notify about sync errors SFDC

SOLVE

How can I set an alert notifying me there is a new SFDC sync error?

0 Upvotes
1 Accepted solution
OliviaB
Solution
HubSpot Employee
HubSpot Employee

Creating alerts to notify about sync errors SFDC

SOLVE

Hello @TaniaFuchs 🙂 

This is now possible by setting up sync error notifications in your integration settings. See here https://knowledge.hubspot.com/salesforce/resolve-salesforce-integration-sync-errors#set-up-sync-erro...

Hope this helps! 

Olivia

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0 Upvotes
2 Replies 2
OliviaB
Solution
HubSpot Employee
HubSpot Employee

Creating alerts to notify about sync errors SFDC

SOLVE

Hello @TaniaFuchs 🙂 

This is now possible by setting up sync error notifications in your integration settings. See here https://knowledge.hubspot.com/salesforce/resolve-salesforce-integration-sync-errors#set-up-sync-erro...

Hope this helps! 

Olivia

0 Upvotes
bradmin
Key Advisor

Creating alerts to notify about sync errors SFDC

SOLVE

Hi, @TaniaFuchs. There is no possible configuration to get notified on the creation of a new sync error. You'll only be notified automatically if the connector is suspended. 

 

Ideas asking for this have cropped up on the ideas board, like this recent one on creating a report from sync errors. Similar ideas have appeared previously, and I recommend searching and upvoting the most relevant to you.


Brad Mampe, Salesforce Analyst, Fidelity
I'm probably wrong. I may not be right about that.