The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So if you capture their name/email/etc and if they get stuck you can have them leave a message that syncs to a property or for support, creates a ticket.
If you want a separate form, you could provide a link to a page or run a code snippet to trigger a popup or other type of form on page.
The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So if you capture their name/email/etc and if they get stuck you can have them leave a message that syncs to a property or for support, creates a ticket.
If you want a separate form, you could provide a link to a page or run a code snippet to trigger a popup or other type of form on page.