Marketing Integrations

JJ9
Participant

Connect foms to my chatflow

SOLVE

Hello, 

 

I am looking for a possibility to connect my question-form at the end of chatflow. However, I do not see this possibility in existing list 

 

This is, what I see:

Select your desired action from the list. Possible actions include:

  1. Send simple message

  2. Ask a question

  3. Offer email subscription

  4. Set contact property value

  5. Set company property value

  6. Add to static list (available for specific plans)

  7. Submit a ticket

  8. Knowledge base lookup (available for specific plans)

  9. Send to a team member

  10. Enroll in workflow (available for specific plans)

  11. Trigger a webhook (available for specific plans)

  12. Run a code snippet (available for specific plans)

  13. Book a meeting

  14. If/then branches (available for specific plans)

Can you help me to understand, how can I connect my form to the end of my chatflow?

When customer would not be satisfied with Chatbot information, I would like to create a form to fill, so I get his contact data.. 

 

Thanks for help. 

 

 

0 Upvotes
1 Accepted solution
Ben_M
Solution
Key Advisor

Connect foms to my chatflow

SOLVE

The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So if you capture their name/email/etc and if they get stuck you can have them leave a message that syncs to a property or for support, creates a ticket.

 

If you want a separate form, you could provide a link to a page or run a code snippet to trigger a popup or other type of form on page. 

View solution in original post

0 Upvotes
1 Reply 1
Ben_M
Solution
Key Advisor

Connect foms to my chatflow

SOLVE

The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So if you capture their name/email/etc and if they get stuck you can have them leave a message that syncs to a property or for support, creates a ticket.

 

If you want a separate form, you could provide a link to a page or run a code snippet to trigger a popup or other type of form on page. 

0 Upvotes