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ChatBot Help - How to see the entries that people filled out?

TCanfield
Member

I don't know if this belongs on this Board, but I couldn't find one for Automations and the ChatFlow/ChatBot, so I'll leave this here:

 

I recently added ChatBot to my site, and set it up to give 3 prompts:

 

Name, Email, and Date/Time for a Meeting, with the HubSpot meeting scheduler.

 

My question is, is there a way for me to see each submission to the ChatBot? We get the emails if the person using it ends up booking the meeting, but if they don't, we don't get anything. I'd like to still reach out to these (potential) customers and see what happened or if we can still help.

 

Thank you in advance for your help!

0 Upvotes
1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member

Hi @TCanfield 

 

You can view all chat conversations in the Conversations Inbox. This includes annonymous/unconverted converstaions. Information on how to use that is here: A guide to the conversations inbox 

 

Hope this helps?

Phil Vallender | HubSpot Website Agency

View solution in original post

0 Upvotes
2 Replies 2
TCanfield
Member

This is exactly what I was looking for, thanks so much @Phil_Vallender !!

0 Upvotes
Phil_Vallender
Solution
Most Valuable Member

Hi @TCanfield 

 

You can view all chat conversations in the Conversations Inbox. This includes annonymous/unconverted converstaions. Information on how to use that is here: A guide to the conversations inbox 

 

Hope this helps?

Phil Vallender | HubSpot Website Agency
0 Upvotes