Cannot integrate Gmail

[nthlodge]

Hi,

I'm trying to connect a GSuite account (set up like myname@mybusiness.com, so not a straightforward Gmail account) so I can send emails through Hubspot, but when I try to connect by clicking on the Gmail button I get an error message stating "Something has gone wrong".

When trying to integrate it as a standard email account, it states that it cannot be connected becausse the logins are incorrect, which they are definitely not.

Any help?

[JessicaH]

Hi @nthlodge,

I want to share this resource as a guideline with you.

Could you try connecting the inbox through an incognito window and different browsers to see if that changes anything?

Take care!

Jess