CRM Email Tab no longer connected to Gmail or Outlook

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Hello, I found another thread of users complaining about the same issue, but the thread is closed in January, looks like the solution was offered. However, it happened to my account today. 

 

HELP?!

 

https://community.hubspot.com/t5/Archived-Discussion-Board/Email-is-no-longer-connected/td-p/5731

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Community Manager

Hi @citymandarin

 

If you are looking to connect a Gmail, I would recommend starting by following the steps outlined in this thread

 

If you are still experiencing issues with the connection after taking the steps outlined there, would you be able to provide some more context around the type of inbox you're trying to connect (Gmail vs. Outlook), as well as a screenshot, and details of the email client and browser versions you are using I can look into that particular error message and advise on next steps to resolve it.

 

Thank you,

Jenny


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Community Manager

Hi @citymandarin

 

If you are looking to connect a Gmail, I would recommend starting by following the steps outlined in this thread

 

If you are still experiencing issues with the connection after taking the steps outlined there, would you be able to provide some more context around the type of inbox you're trying to connect (Gmail vs. Outlook), as well as a screenshot, and details of the email client and browser versions you are using I can look into that particular error message and advise on next steps to resolve it.

 

Thank you,

Jenny


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