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Top Resources for Marketing Hub

  • Prevent Salesforce contacts from being created in HubSpot

    • Could someone please confirm or deny that when contacts are synced from Salesforce to HubSpot, the only way to stop certain Salesforce contacts from being created in HubSpot is via Salesforce Selective Sync? There's nothing that can be done within HubSpot to stop these contacts from being created? ...read more

  • View emails in a campaign by send date

    • Hi, I am looking at a campaign we have set up but under performance, the emails are not showing up in order of send rather by send size. Does anyone know if there is a way to change the order the emails are listed to be by send date? Thanks ...read more

  • Contacts with no interaction

    • Hello HB community, I am writing this post to see if it is possible to identify those contacts to whom no marketing or sales email was sent and in case if it was ppossible to understand the response time of our customers ...read more

  • Making a list of Reconverted Leads

    • Hi Folks, I've been receiving Reconverted leads and need to keep track of them separately. How do I make a list of Reconverted Leads? Which Field/s will give me the accurate list? Thanks in advance ...read more

  • Re-enrolling contacts after webhook didn't send correctly

    • Hello, We set up a workflow to capture hard bounced contacts, and enrolled existing contacts upon activating the workflow: Contact Enrollment Criteria : Email Hard bounce Reason is known Action : Set Marketing Contact Status as Non-Marketing Contact Action : Send a webhook to our database When we activated the workflow and enrolled the existing contacts, this caused a rate limiting issue with our firewall when the workflow was ...read more

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MCompliance on March 27, 2023
Import - Issue
Hi, any recommendation as to what needs to be done on my situation below please? Basic troubleshooting has been done. I can't proceed as the next button is greyedout. Thank you.
Reply Discussion best practices
0 upvote
0 Reply
Solved
miavelasco on March 27, 2023
What does device type 'other' indicate?
Under both the Email > Analyze tab and the performance metrics for individual marketing emails, the vast majority of devices used to open emails are marked as 'other' by HubSpot. There's no definition for this on either page. What does 'othe read more
Reply Discussion Professional
0 upvote
1 Reply
Ben_M
Key Advisor
March 27, 2023
With privacy features that have come about in recent years, the features that are used to determine device, etc. are no longer working thus they are ...read more
EPortillo on March 27, 2023
Contact Form Submission same email twice
Hi! I'm kind of new to using Hubspot, so I was wondering...does anyone know how not to allow users to submit more than once a contact form with the same email address? We just noticed that in the same contact form, you could register endless times read more
Reply Discussion Contacts
0 upvote
0 Reply
MAsghar on March 27, 2023
Multi-langual email subscriptions type
Hi there, Can the workflow action be implemented based on the translations of the email subscription types, if we define the language of the email here, does it sync the language with email subscription types translation?
Reply Discussion Marketing Email
0 upvote
0 Reply
SophiaMadden on March 27, 2023
Custom UTM fields
Hi, I am planning on creating custom utm field. One of the field is called utm_source. Is there a way to automatically populate this field if the source is "direct" (meaning a contact types in the compnany URL on their browser)?
Reply Discussion Enterprise
0 upvote
1 Reply
Ben_M
Key Advisor
March 27, 2023
No. Direct is assumed when there is no referrer data sent with the visitor and they would also not come with any UTM data. Hubspot uses the UTM param...read more
Solved
WBeasley on March 27, 2023
Personalization Tokens not working in Internal Marketing emails
Hi all, I searched some other posts and didn't seem to find the exact answer I was looking for. When a lead fills in a Hubspot form on our website, an internal marketing email is sent to the head of sales with the information filled out on the for read more
Reply Discussion Professional
0 upvote
2 Replies
WBeasley
Participant
March 27, 2023
Hi Karsten, thank you for the quick response! I will try setting a delay first to see if that might be the issue.

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