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Marketing & Content

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Create, but do not update a contact on Form Submission
- We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create the contact via a workflow. My concern is just that some data will get lost that is usually populated when the Contact is created with the form propery 'Always create contact for new email address' = ...read more
Best way to export email performance information?
- Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following information: - Top Engaged Contacts (with email address and number of times opened) - linked customer account - linked customer email - first name - last name - company - phone number - contac ...read more
Does an autoreply with a new email address count as consent to contact new email?
- We've received an autoreply email saying that a contact has left their current company, and in the autoreply, they've included a new email address at which they can be contacted. I'm wondering if this "counts" as consent to contact them at this new email address? ...read more
Email Appears Different Depending on Recipient Version
- We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and space when the recipient is using older version of Outlook. ...read more
Blog Page in 3 columns
- Hello! I am trying to get our blog listing page to be displayed into 3 columns accross versus the two that are showing using the standard blog content module. I have tried creating custom modules and the posts then do not seem to filter in properly or show them all. I am guessing that is because it is not the standard Hubspot code for blogs to dynamically feed in? I have also tried the 3 column module, but then the blogs are just listed 3 tim ...read more

Jaylin on April 22, 2025

about Non - cart - adding browsing

Hello Good Morning! for the digital marketing, we need to track the customer's action and the send some marketing email to them. so we connect the magento with HubSpot by API so that we can get some data. but there is a problem, if a user who h read more

Reply Discussion Enterprise

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SamCBarth_LAIRE

Member

April 23, 2025

Hi @Jaylin The Hubspot tracking code will track for sessions, views, and certain events like form submissions If you want to expand the track...read more

GWalsh on April 22, 2025

Custom Report Builder Help

Hi - Looking to use custom report builder to build a report that can list all customers in a matrix with the marketing emails we have sent to them and indicate/flag which of those emails they have clicked. The AI tool only works for single-object re read more

Reply Discussion Academy Enterprise

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karstenkoehler

Hall of Famer | Partner

April 23, 2025

Hi @GWalsh , I played around with this a bit and even in portals with very little data (small count of contacts, small number of emails, limit...read more

Wna09 on April 22, 2025

Tips for Cutting Campaign Costs?

Hey HubSpot crew! I’ve been tweaking marketing campaigns to save budget without losing impact. Things like targeting niche audiences and streamlining ad spend have helped a ton. How do you keep campaign costs down? Any killer HubSpot tools or strate read more

Reply Discussion Marketing

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2 Replies

JessicaBaskey

Top Contributor | Platinum Partner

April 22, 2025

Hi @Wna09 , I’d recommend experimenting with content—it can really make a difference. For me, repurposing content and using user-generated conte...read more

DJames79 on April 22, 2025

Google Ads no longer showing contacts

Hi all, We have two channels for our paid ads, LinkedIn seems to be working fine as Google did but over the last 3 weeks we are seeing lots of forms filled in from an increased spend on ads, in google Ads itself we see these conversions but in H read more

Reply Discussion ads

1 upvote

1 Reply

MarianKaha

Contributor

April 22, 2025

@DJames79 - Hi there- What a frustrating experience. As I was looking into what may be causing the discrepancy I ran across this info in this H...read more

Campofelice on April 22, 2025

How to turn off a form linked in a newsletter

Hi, I have an issue by turning off a form. I have sent a newsletter months ago and I have linked a form by clicking directly on a phrase. Now I would like to turn off the form so that people can no longer fill out the form. How can I do that? Th read more

Reply Discussion Forms

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2 Replies

Jigar_Thakker

Recognized Expert | Diamond Partner

April 22, 2025

Hi @Campofelice , Unfortunately forms cannot be unpublished. You can either remove the form embed code manually or delete the form to disab...read more

Geogrow on April 22, 2025

WEBSITE MOBILE VIEW

I have been having an isue with our website today where, once in mobile view, we lose the icon for the menu. It is still clickable in the far right corner of the header, but not visible. I happens when it changes from 768px and below. I hav read more

Reply Discussion Website Pages

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TomM2

Thought Leader | Platinum Partner

April 22, 2025

Hey @Geogrow looks like the mobile menu on your site has it's colour set to white (#fff in hex) Hard to find the exact setting without knowing yo...read more