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Marketing & Content

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Create, but do not update a contact on Form Submission
- We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create the contact via a workflow. My concern is just that some data will get lost that is usually populated when the Contact is created with the form propery 'Always create contact for new email address' = ...read more
Best way to export email performance information?
- Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following information: - Top Engaged Contacts (with email address and number of times opened) - linked customer account - linked customer email - first name - last name - company - phone number - contac ...read more
Does an autoreply with a new email address count as consent to contact new email?
- We've received an autoreply email saying that a contact has left their current company, and in the autoreply, they've included a new email address at which they can be contacted. I'm wondering if this "counts" as consent to contact them at this new email address? ...read more
Email Appears Different Depending on Recipient Version
- We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and space when the recipient is using older version of Outlook. ...read more
Blog Page in 3 columns
- Hello! I am trying to get our blog listing page to be displayed into 3 columns accross versus the two that are showing using the standard blog content module. I have tried creating custom modules and the posts then do not seem to filter in properly or show them all. I am guessing that is because it is not the standard Hubspot code for blogs to dynamically feed in? I have also tried the 3 column module, but then the blogs are just listed 3 tim ...read more

MeganWilliams on April 21, 2025

Client just signed with HubSpot...what content metrics and best practices should we focus on?

Hi! I'm onboarding a client launching a new content marketing program. They've also recently starting using HubSpot for CRM and sales functionality. One of our primary goals is getting the most important content KPIs and reports up and running t read more

Reply Discussion Analytics Tools

0 upvote

3 Replies

karstenkoehler

Hall of Famer | Partner

April 22, 2025

Hi @MeganWilliams , Thank you for specifying! First of all, to get more comfortable with report creation, I'd recommend these resources: ...read more

NRounds35 on April 21, 2025

6sense Ads

Has anyone tried to link their 6sense ad campaigns into HubSpot to track the enagement?

Reply Discussion Enterprise

0 upvote

1 Reply

kennedyp

Community Manager

April 21, 2025

Hi @NRounds35 ! Welcome to the Community-- happy to have you here 😊 You are definitely not the only one looking for a 6sense Integratio...read more

CCastilla9 on April 21, 2025

Missing subscription when importing contacts

Hi all, When importing contacts into Hubspot I am receiving the following error, missing the Marketing Information susbcription. Apparently subscription information is being included when donde the import. Could a property be created to differe read more

Reply Discussion Starter

0 upvote

1 Reply

karstenkoehler

Hall of Famer | Partner

April 21, 2025

Hi @CCastilla9 , Subscription opt-ins or status are not set during the import. There is no such setting. After importing, you would have t...read more

Solved

Iscrisvesu on April 21, 2025

Workflow new steps

I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?

Reply Discussion Marketing Email Workflows

0 upvote

2 Replies

Iscrisvesu

Contributor

April 21, 2025

Thank you for all the tips!

ragriffiths2009 on April 21, 2025

Form Drop Out Analysis

Is there a way in which we can see what step someone drops out of a form? Currently the set analytics are; Page Visitis, Visible On Screen, Interacted, Submitted. Currently, we have an average of 25% interaction rate to submitted, however with read more

Reply Discussion Forms

0 upvote

2 Replies

DianaGomez

Community Manager

April 21, 2025

Hi @ragriffiths2009 , Thanks for reaching out to the Community! Thanks for the helpful insights, @RubenB ! Just to add, the...read more

Solved

alisarodrigues on April 18, 2025

Same email bounced but delivered on second try?

Why did my marketing email not send to the contact initially? The 2nd email was delivered though. Is there a way to avoid this and have it send the first time?

Reply Discussion Email Deliverability Marketing Email

0 upvote

1 Reply

karstenkoehler

Hall of Famer | Partner

April 18, 2025

Hi @alisarodrigues , The error message you screenshot is unfortunately of the unspecific type. It doesn't say whether it was a hard bounce. It...read more