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Top Resources for Marketing & Content

  • Sending internal communication that includes a link to update a property of the associated contact

    • Hi All, I'm building a workflow that filters inbound contacts to specific sales reps. This creates tasks for the rep to reach out to the new contact. In our business, we do recieve inbound communications that we want to turn down, and I want to ask the sales rep to update a property to indicate that the new contact is underqualified for service. After a 5 day delay, I want the workflow to send an internal communication email to the assi ...read more

  • How can you extend the value of your next piece of content?

    • Making it into other formats for continuous discussions, feedback and reference. If it's a blog post, you can make it into a video and allow questions from readers/viewers. You can also create short ebooks or guide. ...read more

  • Marketing email with video - reporting on length of viewing time

    • We recently sent out a Marketing Email with a HubSpot video link. In the email reporting I can see how many people clicked on the video link, but I'd like to know how long they watched the video for - is it possible to find this info? thanks 🙂 ...read more

  • iCloud emails all bounced

    • Looking for some insight. We are a high volume emailer sender to a large CRM, we're well established with good sender reputation and an average bounce rate of around 0.5% Last week an email as part of a work flow returned around 4% bounces, on investigation these are all hard bounce for "policy" and all iCloud email addresses. The email is midway through a workflow so these contacts have had around 5 weeks of emails. There is nothing obv ...read more

  • Can I mirror a website to a separate domain?

    • We changed the URL of our website. Currently, we are redirecting traffic for the new URL to our old URL. This causes some issues, so we want to update the domain to the new URL. This is pretty straightforward in Hubspot, but my IT team has requested that we keep the old URL fully active for a while. That means two URLs leading to two identical sites. This would be temporary, then we would redirect. So the question is, can we set up a mirror sit ...read more

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PamCotton on February 29, 2024
Working smarter, not harder - with Workflows! | Share your Workflows optimization tips
Hey Community After an insightful exploration of optimizing the middle column of CRM records in our last challenge , it's time to dive deeper into the realm of workflows. Whether you're a pro or just getting started, there's read more
Reply Discussion Announcement best practices Workflows
9 upvotes
20 Replies
MSI_Sakib
Participant
September 18, 2024
I use SOP for my workflow and tweak it based on need. Currently, I am developing SOP for all the work process such as SEO, Social Media Marketing, Co...read more
hmathisen7 on October 10, 2024
website not displaying correctly in browser
Hello! I have an issue that occurred today. We have a webpage built on a theme, and it has been working good for since aprox 6 months. (..also I use another theme private, and I have the same issue there) Today it is not displaying properly in diff read more
Reply Discussion Website Pages
0 upvote
3 Replies
Ben_M
Key Advisor
October 10, 2024
Are you seeing this with a particular page? I tried loading up your site and I'm not seeing anything matching your screenshots. What I was seeing in ...read more
pinchvalve on October 10, 2024
Has HubSpot support ended?
This has been the support screen for several days, has chat and callback support ended for everyone or just for me?
Reply Discussion Chat
0 upvote
2 Replies
pinchvalve
Participant
October 10, 2024
I wish I had a customer success manager LOL! I'd love to have someone on my side.
Solved
MAllen0 on October 10, 2024
Prevent form from updating existing contact
Hi there, if the email address provided when filling-in a form matches an existing contact, is there a way to prevent the form from updating the matching contact? We'd like to prevent malicious use of the form i.e. someone could complete it using a read more
Reply Discussion Forms
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
October 10, 2024
Hi @MAllen0 , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.co...read more
GRichards4 on October 10, 2024
Trouble Validating My Outlook Adddress as Sending Domain
Hi all, I'm a one-man band setting up my Hubspot Starter Account to experiment with Marketing Email. When I attempt to validate my email address (which is <name>@outlook.com) I get errors: There was a problem verifying your domain c read more
Reply Discussion Email Deliverability
1 upvote
2 Replies
GRichards4
Participant
October 10, 2024
Hi JW, My email domain is outlook.com purely through having created a standard, "Microsoft 365 Basic" consumer user account. This may be the rub, b...read more
Solved
GaryMaggiolino on October 10, 2024
Assigning permissions and hiding Folders in Workflows view
I am rolling out a global instance of HubSpot with 10 different marketing regions who will be working in HubSpot. I have a set of operational workflow folders that I would like to hide and only be visible to our operations team. I know you set p read more
Reply Discussion File Manager Marketing Workflows
0 upvote
2 Replies
GaryMaggiolino
Participant
October 10, 2024
Thank you @karstenkoehler , I came the same conclusion. I did set up permissions and built out access limitations, but unfortunately that doesn't in...read more
LangMagic on October 10, 2024
Connecting Inbox
I connected my Gmail account to the inbox, but when I go to Inbox it doesn't show up, there are only options to add emails. What could I do to resolve this issue?)
Reply Discussion Connected Email Free
0 upvote
5 Replies
TomM2
Thought Leader | Platinum Partner
October 10, 2024
Hey @LangMagic technically speaking no. But what people usually do is connect their inbox and use the HubSpot extension, so they can choose "log...read more

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