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Marketing & Content

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automatic monthly mailing
- Hi, we have a monthly mailing, for which the content never changes (there are dynamic links in this email, where users can download information sheets - the only change is the DATE in the subject or headline, to show for which month this information is). is it possible to have those emails created and sent automatically ? (Marketing Thakn you (marketing Pro User) ...read more
AI post narrator in HubSpot Blogs : Pro and cons
- I've started implementing the AI post narrator in my blog posts but I wanna know if any of you have some data, analysis or recommendations ...read more
How Do You Learn about What's New?
- Hi HubSpot Community! 👋 I'm Evelyn from the Product Marketing team at HubSpot, and I'm working on a project to better understand how our customers discover and learn about new features. Your insights will help us improve how we communicate updates and ensure you're getting the most value from HubSpot. We know there are many ways to stay informed about HubSpot's latest features and updates, and we're curious about what works best f ...read more
SMS Messaging: Short Code vs. Long Code 10DLC
- In the ever-evolving landscape of business communication, understanding the tools at your disposal is crucial for effective customer engagement. Two messaging options that we support at HubSpot are short codes and long codes, specifically the 10DLC (10-digit long code) numbers. While both work well for most use cases, they come with distinct characteristics that can significantly impact your messaging strategy. Below, we outline the key differe ...read more
Total count difference between list & report
- I've come across an issue I can't seem to wrap my head around. I created a report that with 2 filters: Marketing Contact Status is any of Marketing Contact & excluded GDPR countries using 'is not equal to any of'. Now when I recreated this in an active list I got a very different number. Report = 17k vs List = 13k. Which one is accurate, am I missing something? ...read more

KSMarketing1 on January 18, 2025

Email marketing - changing contacts from non-marketing to marketing contacts

Hi Hubspot, I have four contacts in my Hubspot CRM that have been added as Non-marketing cotnacts by mistake (I forgot to tick the marketing contact box when adding them). How do I change them back to marketing contacts (and yes I have permi read more

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WqiFJ3EQkSPSfdg on January 18, 2025

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

Motns ago, I was recommended to use the HubSpot free email signature tool. The system has an image stored in the system I use for my signature. I'm logged into the HubSpot online WebUI/Control Panel, but for the life of me, I cannot find how to nav read more

Reply Discussion Custom Objects FREE How-To Settings

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Jnix284

Hall of Famer

January 18, 2025

@WqiFJ3EQkSPSfdg I'm glad you were able to access your files with the direct link - I recommend bookmarking it for now, I've shared this feedback p...read more

alexagatiss on January 17, 2025

Deactivated Users / Marketing Emails

We have our marketing emails set to be sent from the contact owner (personalization token) with the reply-to address as the contact owners' address (personalization token). If we have deactivated users that have contacts that are receiving marketing read more

Reply Discussion Marketing Marketing Email

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karstenkoehler

Hall of Famer | Partner

January 17, 2025

Hi @alexagatiss , You should definitely reassign records 🙂 " The user will be unassigned from conversations and assets, as well as removed ...read more

MRF44 on January 17, 2025

HubSpot Contacts to Google Ads Audience

We have been uploading audiences into HubSpot and connecting them with our Google Ads account for retargeting purposes. It worked great a few months ago, but now Google is matching '0' contacts. Has anyone experienced this issue, and is there a way read more

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TTowb on January 17, 2025

Hiding a landing page

I'm new to Hubspot and have created my first landing page to use for an event coming up. The goal is to grab an email address and send them resources that were discussed when they stopped by. I do not want this landing page searchable. Is there read more

Reply Discussion Professional

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TTowb

Participant

January 17, 2025

Thx Karsten... finally found this just after I posted. Appreciate the confirmation!

GeorgO on January 17, 2025

GCLID storage and processing

Hi, I have some doubts regarding how HS is handling the GCLID when using Google Ads... - Where does HS extract the GCLID from in the moment a lead is created? (e.g. from the page URL or a certain cookie etc.) - Does HS store the GCLID at the clie read more

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PamCotton

Community Manager

January 17, 2025

Hey @GeorgO , happy Friday! HubSpot typically extracts the GCLID from the URL parameters when a lead is created, provided the GCLID is include...read more