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Marketing & Content

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Creating a form for our website
- I would like to create a form with an invitation and register possibility for an information session our company is hosting. Within this form I need 2 register options, for 2 dates. I am struggling how to best create this form, and make sure people will get a follow up e-mail after they registered, tailored to the date they choose for the information session. I only need first name, last name, e-mail, company name and then a multiple choice fiel ...read more
Webinar Attendance
- Running Challenge Webinars Hey all. We have been running a weekly challenge that runs for four weeks. The first week we get GREAT attendance and then that drops about 50% the next week. We have 4 email reminders throughout the week, a 15 min email and text befo ...read more
User-defined property field -> not overwritable
- Hello dear Community! 🇬🇧 My Challenge: Keeping track of where exactly the contact came from (source) in the contact. For a long time now, I have been encountering the problem that Hubspot's “Original traffic source” property is not sufficient for our purposes. Although it has what we need: It is automatically filled once and can then no longer be overwritten. Specially created properties, as we need them, are unfortunately overwr ...read more
Append value to property that is used in a form
- Hi everyone, My company makes use of a hidden field in the top of marketing forms that captures there current interest. The problem we experience is that the value will overwrite the previous value. In case the form submission is the trigger for the workflow it is allready to late and the value will be overwritten. Is there a way to append this value to the existing values? It does occur that someone converts multiple times in a month and ...read more
Custom field for calculations mainly at reports
- During creating custom reprots building most times I can't find to create Custom field for calculations at reports I made sure about subscribtion but still can't find it ...read more

Shane_Janssens on June 18, 2025

Heads Up: Meta Changing WhatsApp Conversation Pricing Effective July 1

What's the change? Effective July 1, 2025, HubSpot will align with Meta's new WhatsApp pricing model by changing our unit of measure from "conversations" to "template messages." This means that instead of being billed per 24-hour conversation w read more

Reply Discussion Announcement Enterprise Marketing Notifications Professional

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LNg47 on June 18, 2025

URL links for PDF files don't work anymore?

We just made the switch to Hubspot CMS, and for the most part, I'm happy. But, I've found the platform to be a little buggy—updates don't happen right away when published, the space bar stops working in the WYSIWYG for blogs and content areas, and a read more

Reply Discussion Professional

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TomM2

Thought Leader | Platinum Partner

June 18, 2025

Hey @LNg47 you should just be able to paste the PDF link into the URL field, where exactly are you trying to add this, you said you can choose a "u...read more

MNold21 on June 18, 2025

Best Image Formats for Optimizing Website Load Times – Should I Stick with WebP?

I'm currently working on optimizing image performance on our website and could use some expert insights. We’ve been mostly using WebP because we’ve heard it offers the best balance between image quality and load speed. Most of the images on our read more

Reply Discussion Best Practices

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WFerman on June 18, 2025

Email marketing powering tool

Hey everyone! I am the SMM of Warmy.io, an AI-powered platform designed to boost email deliverability, especially for outreach, marketing, or cold email campaigns. I would be happy to connect with other marketers and share experiences. Also, if yo read more

Reply Discussion Email Deliverability

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himanshurauthan

Thought Leader | Elite Partner

June 18, 2025

Hey @WFerman Kudos to you for reaching out to us, fellow members of the HubSpot Community. I believe you'll be a valuable addition to the co...read more

Prioocare on June 17, 2025

URGENT: One Recipient Not Receiving Form Notifications – Possible Suppression on HubSpot Backend

Hi HubSpot Community Support, We’re experiencing an issue with HubSpot Marketing Form submission notifications . Since May 20th , one specific recipient has stopped receiving notifications from our form, even though: The ema read more

Reply Discussion CRM Email Deliverability Forms Free Marketing

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karstenkoehler

Hall of Famer | Partner

June 18, 2025

@Prioocare at this point, only @CommunityTeam can help – who are now notified of this thread 🙂

OKennedy on June 17, 2025

Email Scheduling UI?

Anyone know if we can switch back to the old email scheduling UI? It switched for us this week and what we used to be able to see on just one screen & in one tab is now separated into three. Seems like a lot of extra clicks for no benefit an read more

Reply Discussion Enterprise

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karstenkoehler

Hall of Famer | Partner

June 17, 2025

Hi @OKennedy , Not that I know of, no. These changes are typically for good. You can submit a post to the HubSpot Ideas section of the communi...read more