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Marketing & Content

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Create, but do not update a contact on Form Submission
- We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create the contact via a workflow. My concern is just that some data will get lost that is usually populated when the Contact is created with the form propery 'Always create contact for new email address' = ...read more
Best way to export email performance information?
- Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following information: - Top Engaged Contacts (with email address and number of times opened) - linked customer account - linked customer email - first name - last name - company - phone number - contac ...read more
Does an autoreply with a new email address count as consent to contact new email?
- We've received an autoreply email saying that a contact has left their current company, and in the autoreply, they've included a new email address at which they can be contacted. I'm wondering if this "counts" as consent to contact them at this new email address? ...read more
Email Appears Different Depending on Recipient Version
- We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and space when the recipient is using older version of Outlook. ...read more
Blog Page in 3 columns
- Hello! I am trying to get our blog listing page to be displayed into 3 columns accross versus the two that are showing using the standard blog content module. I have tried creating custom modules and the posts then do not seem to filter in properly or show them all. I am guessing that is because it is not the standard Hubspot code for blogs to dynamically feed in? I have also tried the 3 column module, but then the blogs are just listed 3 tim ...read more

DankaHS on April 26, 2025

Associate HubSpot campaign with Leads and Deals

Hi, Is there a way to display the associated HubSpot campaign in the Leads and Deals views? Here's the situation: Say we have a HubSpot campaign called "Ebook Download" , which has a landing page with a form, an email nurture series, and oth read more

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PHolland3 on April 26, 2025

Uploading a Word Document in File Manager

HubSpot will not recognize a Word doc in a link when uploaded to the File Manager, only PDFs. Keep getting "Untitled" blank popups

Reply Discussion File Manager

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PHolland3

Member

April 26, 2025

I uploaded a Word document to the File Manager. I tried to link the document to wording in my email. All of that works, upload is fine, assigning the ...read more

CCN on April 26, 2025

Help - Language Switcher Problems

We translated our website and embedded the language switcher and did the header and footer, but when we published the pages. Here is what happens. When you go our CCN website https://www.canadiancybersecuritynetwork.com the language switcher i read more

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tarh33l on April 25, 2025

Form submission with cross-domain URL redirect - how to add query string params

We're embedding a HubSpot form on our primary company website. When a user finishes completing the form, we redirect them to an external URL for another site that we own (this is one of the native HubSpot options when configuring form submissions). read more

Reply Discussion Forms

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tarh33l

Participant

April 26, 2025

Hi Frank, We are using cross-domain tracking *however* the automatic redirect from the form on domain A doesn't contain the necessary UTM parame...read more

FJ_richter on April 25, 2025

Smart content rules applying to more sections than assigned

To insert banner ads into a HubSpot email, I: Create a new section Add a html module Paste ad code in the html module In an email, I applied a Smart Content rule to the first ad html module. It worked perfectly. However, the same Smart Con read more

Reply Discussion Marketing Email

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karstenkoehler

Hall of Famer | Partner

April 26, 2025

Hi @FJ_richter , From what you're describing (smart rules applying incorrectly to sections of an email) sounds like buggy behavior. I'd recomm...read more

Jigar_Thakker on April 25, 2025

Replace Guesswork with HubSpot Targeting: Segment, Set Rules, Scale

It’s easy to create a CTA, pop-up form, or chat flow in HubSpot, but how do you ensure it reaches the right people at the right time? That’s where most marketers struggle. Your pop-ups are showing to everyone and gett read more

Reply Discussion Best Practices Blog CRM

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