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Marketing & Content

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Create, but do not update a contact on Form Submission
- We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create the contact via a workflow. My concern is just that some data will get lost that is usually populated when the Contact is created with the form propery 'Always create contact for new email address' = ...read more
Best way to export email performance information?
- Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following information: - Top Engaged Contacts (with email address and number of times opened) - linked customer account - linked customer email - first name - last name - company - phone number - contac ...read more
Does an autoreply with a new email address count as consent to contact new email?
- We've received an autoreply email saying that a contact has left their current company, and in the autoreply, they've included a new email address at which they can be contacted. I'm wondering if this "counts" as consent to contact them at this new email address? ...read more
Email Appears Different Depending on Recipient Version
- We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and space when the recipient is using older version of Outlook. ...read more
Blog Page in 3 columns
- Hello! I am trying to get our blog listing page to be displayed into 3 columns accross versus the two that are showing using the standard blog content module. I have tried creating custom modules and the posts then do not seem to filter in properly or show them all. I am guessing that is because it is not the standard Hubspot code for blogs to dynamically feed in? I have also tried the 3 column module, but then the blogs are just listed 3 tim ...read more

VAzeez2 on April 27, 2025

Email marketing

Hi, i' m Victoria. I'm new here.

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karstenkoehler

Hall of Famer | Partner

April 27, 2025

Hello @VAzeez2 , Wecome to the HubSpot Community! If you want to skill up in email marketing, I can recommend HubSpot's free certification cou...read more

jordanwhite03 on April 27, 2025

Introduction Post

Hello, I am Jordan White a junior at Auburn University. In the upcoming fall semester I will become the editor of my schools online publication. Any advice from other editors is very appreciated!

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RubenB

Contributor

April 27, 2025

Hi Jordan! Congratulations — stepping into an editor role is an exciting challenge. A few pieces of advice I’d offer: Set a strong editor...read more

DankaHS on April 26, 2025

Associate HubSpot campaign with Leads and Deals

Hi, Is there a way to display the associated HubSpot campaign in the Leads and Deals views? Here's the situation: Say we have a HubSpot campaign called "Ebook Download" , which has a landing page with a form, an email nurture series, and oth read more

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RubenB

Contributor

April 27, 2025

You can also check first and recent conversion properties, as those can tell you the form that the contact submitted recently or when they first conv...read more

PHolland3 on April 26, 2025

Uploading a Word Document in File Manager

HubSpot will not recognize a Word doc in a link when uploaded to the File Manager, only PDFs. Keep getting "Untitled" blank popups

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karstenkoehler

Hall of Famer | Partner

April 27, 2025

@PHolland3 can you share the link? What is the file name? Are you sure that by clicking the link the file is not automatically downloaded? (Browser...read more

CCN on April 26, 2025

Help - Language Switcher Problems

We translated our website and embedded the language switcher and did the header and footer, but when we published the pages. Here is what happens. When you go our CCN website https://www.canadiancybersecuritynetwork.com the language switcher i read more

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RubenB

Contributor

April 27, 2025

I assume you followed the recommendations from the knowledge base on how to translate content on your website pages. Make sure that your global con...read more

tarh33l on April 25, 2025

Form submission with cross-domain URL redirect - how to add query string params

We're embedding a HubSpot form on our primary company website. When a user finishes completing the form, we redirect them to an external URL for another site that we own (this is one of the native HubSpot options when configuring form submissions). read more

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tarh33l

Participant

April 26, 2025

Hi Frank, We are using cross-domain tracking *however* the automatic redirect from the form on domain A doesn't contain the necessary UTM parame...read more