Hello @Msyvrais
I was not able to reproduce this on my end, but I few recommendations are :
- Check for any default filter saved under your contacts
- Clear your browser cache ( step by step here)
- Try in an incognito tab
If that does not work, could you please share more details with us such as a video or screenshot? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam
 | Você sabia que a Comunidade está disponível em outros idiomas? Participe de conversas regionais, alterando suas configurações de idioma ! Did you know that the Community is available in other languages? Join regional conversations by changing your language settings ! |
Hi @PamCotton
I will include a screen shot as I just caught this. I went from a list and clicked Contacts and then contacts. Automatically the filter on the left appears - this filter was the list I just exited.. There are no filters that are the default when we go to this page.
Hello @Msyvrais
Thank you for the screenshot, looks like there is a saved filter, as you can click " clear all" and refresh the page, does the filter still remains on your contact page?
If so, I would recommend clearing your browser cache as this may be the cause for this behavior.
If you are still unable to see your contacts without this filter in after following these steps, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary.
Thank you,
Pam
| Você sabia que a Comunidade está disponível em outros idiomas? Participe de conversas regionais, alterando suas configurações de idioma ! Did you know that the Community is available in other languages? Join regional conversations by changing your language settings ! |
