Lists, Lead Scoring & Workflows

josh_at_MITTR
Participant

identify people who USED TO BE on a specific list

SOLVE

Is there a way to identify people who were on a specific list at one time, but have since moved out of that list (because they no longer meet the list criteria)?

1 Accepted solution
MFrankJohnson
Solution
Thought Leader

identify people who USED TO BE on a specific list

SOLVE

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Q: Is there a way to identify people who were on a specific list at one time, but have since moved out of that list (because they no longer meet the list criteria)??

 

Short A: Not built-in HubSpot functionality.

 

Longer A:

Since HubSpot properties (including custom properties) track historical data, the best way to handle this sort of use case would be to use a custom contact property -- maybe multiple checkbox or radio button. That way, you could use the 'has ever been any of' criteria in both smart lists and workflows to identify and report on the historical tracking of your contacts.

- see Lists | Frequently Asked Questions

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Author "Perfect HubSpot" Series


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MFrankJohnson.com | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

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0 Upvotes
2 Replies 2
MFrankJohnson
Solution
Thought Leader

identify people who USED TO BE on a specific list

SOLVE

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: Is there a way to identify people who were on a specific list at one time, but have since moved out of that list (because they no longer meet the list criteria)??

 

Short A: Not built-in HubSpot functionality.

 

Longer A:

Since HubSpot properties (including custom properties) track historical data, the best way to handle this sort of use case would be to use a custom contact property -- maybe multiple checkbox or radio button. That way, you could use the 'has ever been any of' criteria in both smart lists and workflows to identify and report on the historical tracking of your contacts.

- see Lists | Frequently Asked Questions

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Author "Perfect HubSpot" Series


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes
josh_at_MITTR
Participant

identify people who USED TO BE on a specific list

SOLVE

Thanks Frank...good ideas. 

I ended up using a workflow and static list system for now, but adding a custom property is a great idea