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Solved
KellyTheochari on December 12, 2024
I understand that marketing emails can only be sent to contacts who have opted in. However, onboarding emails function more like transactional messages—they help guide our customers through their initial experience with our service and are essential read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
December 12, 2024 08:26
Hi @KellyTheochari , If they are not set as marketing contacts, they would not receive these emails. The only way that could happen is if you ...read more
Solved
JMahboob3 on December 11, 2024
Question: I am currently working with three separate deal-based workflows in HubSpot, and I’m looking for guidance on whether it’s better to merge them or keep them separate to ensure a seamless process. Here’s the scenario: Workflow 1 Tri read more
0 upvote
1 Reply
Accepted solution
Key Advisor
December 12, 2024 00:58
Hi @JMahboob3 Seeing that you have 3 very distinct enrolment triggers, I would say having 3 workflows makes sense. My general recommen...read more
LKonopack on December 11, 2024
Hi everyone, I'm working on building email nurture journeys and need help creating a list of contacts who have interacted with content related to a specific topic, where those interactions span across multiple types of content and roll up into o read more
0 upvote
3 Replies
Most Valuable Member | Elite Partner
December 12, 2024 15:16
+1 for the suggestions from @ScottPennwood here, @LKonopack . URLs containing your topics are your friend. As for interaction in social med...read more
RRueda5 on December 11, 2024
Nicejob (integrated to Hubspot) will pull the Won deals from Hubspot and send a review request immediately (....however the job has been completed....). Is there a way to avoid this? Workflow maybe? Thanks !!
0 upvote
1 Reply
Community Manager
December 11, 2024 19:48
Hi @RRueda5 ! Welcome to the Community-- happy to have you here 😊 The NiceJobs Reviews integration documentation notes that you can con...read more
Solved
BGardner9 on December 11, 2024
Hi HubSpot Community, I’m facing an issue with one of my forms where users' browsers are auto-filling fields (such as First Name, Last Name, and Special Instructions) with data from previous form submissions. I’ve tried the following without suc read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 11, 2024 11:31
Hi @BGardner9 , In the Options tab of the form editor, there is a setting "Always create contact for new email address". This stops all prepop...read more
Solved
MDeMesa on December 09, 2024
I'm trying to build a workflow to notify customers before going live on TikTok. How would I manage that?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
December 09, 2024 23:59
Hi @MDeMesa , This doesn't necessarily sound like you need a workflow for that – for a single email send, you could simply schedule a regular ...read more
Solved
OnStationHG on December 05, 2024
When someone gets added into the Hubspot system for the 1st time and the workflow has already been running, this person gets all the emails at the same time that they are added to the system. How can I prevent this from happening?
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
December 05, 2024 10:48
Hi @OnStationHG , You would have to narrow down the enrollment criteria of your workflow: https://knowledge.hubspot.com/workflows/set-your-wo...read more
Solved
porkmonkey on December 04, 2024
We have a number of retail stores in which we've deployed kiosks to capture customer registrations. Our customers are typically interacting with a specific salesperson (out of several in the shop) and there is a requirement for the associated sales read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
December 05, 2024 00:17
Hi @porkmonkey , For up to what looks like 25ish branches, I would honestly just swallow the bitter pill. Unless you have employee changes mul...read more
Solved
kyleffotf on December 04, 2024
We have almost half a million contacts in hubspot after over 10 years of using the platform. We have contacts who have unsubscribed from hubspot emails several years ago, forgotten they've done so, and complain to us when they don't receive an e read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
December 04, 2024 14:29
@kyleffotf HubSpot apparently made the decision that withdrawn consent cannot be overridden. If that was possible, it would open up the tool for us...read more
BalintSipos on December 04, 2024
We use Juro as a contract management tool. We have a card for Juro Contracts on the side of Deals. Is there any way to trigger a workflow on an object like this getting added to a deal? Or do I need to work out some sort of custom field o read more
0 upvote
2 Replies
Community Manager
December 04, 2024 11:19
Thank you for helping @franksteiner79 ! Kindly, Pam
Solved
BalintSipos on December 04, 2024
Hey all, So triggering a workflow is relatively easy to do if you have 1 field that needs to have a specific value. However I'd like to trigger a workflow when 2 fields are set to a specific value. However in UI I see no option for that. read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
December 04, 2024 06:30
Hi @BalintSipos , Do you need the event trigger criteria for this, is it important which value was in the property before? If not, I'd recomme...read more
Solved
AHewitt90 on December 03, 2024
Hi All, I would like to create a summary email that shows all deals that are in a certain stage. This would be something like all deals that have been won per day in one email sent daily. Is there anything like that that i could put in read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 03, 2024 05:22
Hi @AHewitt90 , Yep 🙂 You would create a custom report that shows those deals you'd like to see and could then set up a recurring report em...read more
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