Hey Folks, I am trying to reset the lead scoring to zero or negative for the Unsubscribes/hard bounce/suppression list but I am unable to do that. Is anybody else facing the same issue on new scoring model or am I missing something? PLEASE HELP!
I am working on a new workflow containing multiple branches dependent on what is clicked in the initial email. I am trying to keep this all in one workflow. In the attached picture the initial email contains 3 links corresponding to three of branc read more
Hi @KSweeney27 ,
Branches are always evaluated from left to right. Whichever branch criteria are met first, that's the path a record will purs...read more
Hello HubSpot Community, I’m currently building a workflow based on call outcomes, with multiple branching paths depending on the result of each sales rep's call. One challenge I’m facing is that within a call-based workflow, the only available m read more
Hi @SPalise Yoy can create a custom contact property called something like “Call Outcome (for workflows).” Then, inside the call-based workflow, y...read more
Shocked by how difficult I am finding this CRM to configure really standard practice automated flows that I've manaaged effortlessly in 5 or 6 other platforms. I know exactly what I want to do but it feels like the criteria is goobledygook and I don read more
@SWalker117 Hi You can’t natively exclude specific product lines from the abandoned cart flow or control the exact timing of when a cart is marked ...read more
Hello HubSpot Community, I am currently trying to create a workflow in which a meeting confirmation email is automatically sent to a contact once they book a meeting. The issue is that we have two different types of representatives, the intial c read more
@SPalise just a word of caution here, contact-based workflows do not allow for re-enrollment based on meetings (and workarounds based on list membe...read more
Hello everyone, good afternoon. i created an worflow and turn on the re-enroll, It is based on the type of the company. If the type of a company is "vendor", it will be enrolled in the workflow. I want to know how long it takes for the same co read more
@Jaylin a record would re-enroll if they meet the criteria again after not meeting them for any period of time. In other words: If, after completin...read more
Can somebody please explain to me the behavior of suppression lists for workflows? I have been under the impression that they act as a tool to prevent enrollment , and that is exactly how it has been explained to me. But, recently I've seen behavio read more
I have just upgraded my subscription and can use workflows, and want to automatically enrol contacts into sequences, but can only see option to unenrol. Can you give any guidance?
Hi @aelrefai ,
If you're looking for a result with this or a similar layout, then no, not with the legacy / new form editor. If you wanted a f...read more
In workflow A (contact-based) I have an action that is sending the enrolled contact to workflow B. I would like to put in a delay in workflow A that waits until the contact has completed workflow B. Is this possible? The current workflow event o read more
@danjo13 in this case, I'd expect completion to be included in unenrollment – but it's something that would have to be tested. Again, I'd personall...read more