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DMagnusson on November 08, 2025
Hi, I've set up a dealbased workflow that whenever a deal closes, we send an email to the primary contact of the deal. The issue im having is if there is no existing primary contact that step will error but the workflow will still continue. I fi read more
0 upvote
2 Replies
Key Advisor
November 08, 2025 08:05
If you make a branch after your step that is resulting in an error, select "One property or action output". Then for the trigger event, choose the Ac...read more
wrwr1 on November 06, 2025
Now, if we wanted to use a keyword like say, "Advocate" to get advocacy information, would I then need to make a custom property to trigger that anyone who texts us "Advocate" will then get an auto-reply SMS that contains information about our advoc read more
0 upvote
4 Replies
Participant
November 08, 2025 13:44
This is what I thought. The problem now is, even with this article, when I tested texting START to our number, it didn't show up as a contact recor...read more
Mr_Harry on November 06, 2025
Can we create a Workflow that will run when we update a contact's property or create a new contact and assign a new property, and the Workflow will send an email to the concerned person?
0 upvote
2 Replies
Community Manager
November 06, 2025 05:01
Hi @Mr_Harry and welcome we are so glad to have you here! Great question, thanks for asking the HubSpot Community! I understand that you'd like...read more
auto-mate on November 06, 2025
Did you ever solve this - I am trying to create a coded solution involving redirection to a hidden auto-populated form to enable this "email recipient actions update the Contact record via workflow"
0 upvote
4 Replies
Participant | Partner
November 07, 2025 07:54
Ahhh, that makes sense, if the email recipient isn’t the actual contact record, HubSpot can’t trigger a workflow directly from their action. Workflow...read more
Solved
slapshot on November 05, 2025
I need to update our list so we have contacts on file who are all in a certain role for all our companies, and to do that I need to know which companies are missing those contacts. How can I get a list of all the companies where there are no conta read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 05, 2025 12:37
Hi @slapshot , This is most easily achieved with two segments: Segment 1: Companies associated with contacts that have the specified role ...read more
Solved
JBarone21 on November 04, 2025
I would like to be able to set a task for a future due date as part of a workflow. Purpose: to work backwards from an event date to market it properly Trigger: Event Date (added to the contact) Weekly tasks assigned to a user on the Mon read more
0 upvote
2 Replies
Accepted solution
Member
November 04, 2025 11:40
Hey there @JBarone21 ! 🙂 If I understood correctly, you’d like to use a date property (such as an event date) on a contact record to automat...read more
Solved
SPerkins98 on October 30, 2025
I’m setting up a custom lead scoring model and would like to award points when a contact clicks a specific link in a marketing email — for example, if they click on a case study link (URL contains “case-study”), they should receive +5 points. read more
Accepted solution
Key Advisor | Diamond Partner
October 31, 2025 04:02
Hi @STierney , In principle, you can select clicks in a specific email as a score. You can restrict the click to a specific URL or email name. Howev...read more
Solved
DGarcia18 on October 27, 2025
Hi everyone, I have a contact-based workflow with the following enrollment triggers: Country is any of United States State is not equal to any of California or is empty Email Opt Out is any of No I want contacts to be re-en read more
0 upvote
7 Replies
Accepted solution
Participant | Platinum Partner
October 27, 2025 14:51
I know why this happened, it’s a timing issue. The contact was enrolled in the workflow because, at the moment of creation, the State text field ...read more
Solved
ihsanmercan on October 27, 2025
Hi everyone, When someone submits a hubspot form, they're redirected to a url that has the submissionGuid string value in it. I'd like to use this id as a contact property but couldn't find a way of doing it. I thought of inserting it as a hidden read more
0 upvote
1 Reply
Accepted solution
Top Contributor
October 27, 2025 11:27
Hi @ihsanmercan You could accomplish this by retrieving the submissionGuid via the HubSpot API after the form submission. Here’s one possible app...read more
Solved
ThomasSchädlich on October 23, 2025
Hi guys, I am investigating one why some tickets are not being enrolled to a workflow and I stumbled across this trigger: Honestly, I don't understand it. It seems to trigger whenever the last email date is being updated - so we are not re read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 23, 2025 08:00
@ThomasSchädlich wrote: I got to realize this is not an event trigger, but a CONDITION a record has to fulfill additionally in order to be enrol...read more
Solved
Natasha_8Beyond on October 21, 2025
i changed the dates but nothing changed: https://prnt.sc/ZWuzNCTCYhRm https://prnt.sc/SXW8cniu1T7e after 15 mins it worked. this happens to me all the tiem. imaging how much time and energy goes every time I want to create a report or c read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 22, 2025 04:14
@Natasha_8Beyond are you using a supported browser? https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot If so, and...read more
Solved
JBroqua on October 21, 2025
Hello, Here how we work: every webinar registration form are gathered in a list. This list is used in the lead scoring. the idea was that each time someone register for a webinar, he would be scored. But we realized that it only get scored once, read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 21, 2025 06:04
@JBroqua wrote: Woudl that mean that i can have in one entry in the scoring model " submission on a form containing the keyword "webinar" and it...read more
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