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Solved
Guna1 on September 13, 2022
Hi! I have to clean HubSpot lists and update invalid email addresses. Let's say I have a list of Subscribers. I want to make sure there are no risky email addresses inside that list. I use Clearout to validate my Subscriber list and find read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
September 13, 2022 10:08
You have to export the records with the record ID and use that on the import as the identifier. That is the only way that Hubspot will know you are ...read more
Solved
QVillanueva on September 07, 2022
Hello Team, Is there amyone can help me create a flow where in If there is ni activity on the ticket for couple of days, It will automatically close and send a feedback to the client, and If the feedback is below a certain score, It will re-ope read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 07, 2022 23:20
Hi @QVillanueva , Yes, these workflows could look like this. Ticket-based workflow: Feedback-based workflow: ...read more
Solved
ZoeCohen on August 13, 2022
Hello! I'm new and muddling my way through. Appreciate the help in advance. 🙏 1. I have a web form that is flowing into my marketing contacts. I need these tagged (or categorized) as B2C, and also noted the form they came through. What's the bes read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 13, 2022 09:19
Hi @ZoeCohen , 1. Yes, you can pass contact property values with hidden form fields . You would create a custom property for the categorizati...read more
Solved
WSmith2 on July 28, 2022
Hi Everyone, I've imported two lists. When I look at imported lists they are showing, but when I go to add one of them to an email campaign, the option to use one of these lists does not exist. Any advice on why the list is not showing among read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
July 28, 2022 05:21
Hi @WSmith2 . When you're looking in the import tool, those aren't technically lists (yet). If you hover over the import and click "more," you can c...read more
Solved
SHavrysh on June 12, 2022
Hi there. My question is regarding workflows: is it possible to get new deals created for already existing contacts? Up until now, when a new contact submits a form on our website, a new deal is created. But if the same contact submits another read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
June 14, 2022 23:07
Hi @SHavrysh , This is hard to troubleshoot from the outside and it seems like there are more things at play. This could be due to the fact th...read more
JHamilton28 on June 08, 2022
Hello! I am attempting to remove a contact from a workflow in the contact record. When I press the unenroll, I receive the error "Error removing contact from workflow" The contact is set up in a simple workflow from a form fill. Has anyone had s read more
0 upvote
2 Replies
Member
June 09, 2022 06:58
thanks for replying! I tried to complete it from incognito mode with the same error. I was able to determine that she is still in the workflow. For m...read more
Solved
KHutton0 on May 13, 2022
I have a workflow built by a predecessor. The first step is Contact Enrollment Trigger > Form Submission > has filled out #gform_47 on Any page. But I need to know where this form resides. I know it is a Non-Hubspot form, but where did it come read more
0 upvote
7 Replies
Accepted Solution
Recognized Expert | Partner
May 16, 2022 08:35
@KHutton0 when you edit the page, you should be able to find the code for the form. It will likely be in an embed code or in a rich text box using ...read more
Solved
hokkonen on May 11, 2022
We are in b2b business and our monthly newsletter is sent to all the people who submit any of our inbound forms on our website (the forms can't be sent without consenting our email marketing). What happens when a person first unsubscribes our ma read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 11, 2022 22:03
Hi @hokkonen , When an unsubscribed contacts fills out a form, they will remain unsubscribed, regardless of the consent checkboxes they tick. ...read more
Solved
hokkonen on May 11, 2022
Hi, Can I create a list based on form submission AND when customer submitted the form? I accidentially used an old form and I'm supposed to send an email to the people who submitted the form this week. Now my list includes also the contacts who s read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
May 11, 2022 21:55
Hi @hokkonen , Yes, this is possible. When you add a form submission to a filter, click "Refine this filter": You can now refi...read more
Solved
GHQ on March 15, 2022
I am trying to find out what features I need in order to do the following: When a user purchases from our ecommerce website, I want to have a property for the category of the item to put that contact in. For example - I buy a game for the ninte read more
1 upvote
2 Replies
Accepted Solution
Recognized Expert | Diamond Partner
March 22, 2022 05:42
Hi @GHQ , Firstly, you have to create a custom property on HubSpot and, whenever an order is placed on the store you need to sync the category...read more
Solved
lseppenwoolde on February 03, 2022
Hi, I'm currently working on a workflow, but I need some help. Customers can fill in one or more options on a form on our website. I want to connect each option to an email and other tasks in one workflow. For example: when they choose two optio read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 04, 2022 01:40
Hi @lseppenwoolde , The solution seems a bit dumb: You would create one workflow for each option. Let's say you have a property with opt...read more
Solved
MZiemba on December 28, 2021
We have four trade shows that we attend annually. After each show, we upload our leads to Salesforce, create a list with appropriate tags, then send our a 'Thank You' email to everyone on the list (which includes new leads and current customers). read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
December 28, 2021 22:40
Hi @MZiemba , One option would be to directly import the contacts from Salesforce following these steps: https://knowledge.hubspot.com/salesf...read more
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