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Solved
alexagatiss on December 05, 2025
Hi guys, how do I make lead engagement score actionable? I set it up so there is now a visible score. However, I want reps to be notified and be able to see when someone reaches a certain score threshold. This seems like I could potentially do this read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
December 06, 2025 01:27
Hi @alexagatiss , There are a few things you could do to make it actionable: Use a workflow that enrolls records when they exceed a certai...read more
Solved
NKieran6 on July 24, 2025
Hi - we've seen a few situations where a 1-1 email has bounced but the Engagement Scores have increased from a Document Open and Share (from that email). The Scores aren't set-up increase when an email is opened or clicked which I know can be fr read more
0 upvote
6 Replies
Accepted solution
Recognized Expert | Diamond Partner
July 24, 2025 13:36
Hi @NKieran6 , I ran the same scenario as you described. The mail bounced, still engagement scores increased. But no worries, here's the so...read more
Solved
LisaCerrone on July 22, 2025
Hi all, Most of my campaigns involve manually sent emails, sequences, and manual calls. I want to track those under the campaign using an association. I can do it manually, but I don't want to ask the sales team to manually add an association for h read more
Accepted solution
Hall of Famer | Partner
July 23, 2025 05:25
@LisaCerrone thanks for the reply – yes, overall, the situation is not optimal. I'd recommend requesting better options from the product team: htt...read more
Solved
JPPar on June 17, 2025
Is this on the pipeline for development?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 17, 2025 08:30
Hi @JPPar , This has been for a while: In the HubSpot menu (left sidebar), click CRM > Contacts In the top left corner, click on the ...read more
Solved
SergioD on June 04, 2024
I was trained to change the status of a contact from "Marketing Qualified Lead" to Subscriber to keep the contact from receiving more emails from a workflow. We did that after a contact received an email and replied so they wouldn't get the 2nd emai read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 04, 2024 09:20
@SergioD the workflow is not looking at lifecycle stage at all as far as I can tell. Please make sure to specify the lifecycle stage subscriber in ...read more
Solved
drafeedie on May 18, 2024
We have a Contact > Deal Label that we used to track who referred us the deal. We associate the deal source with the custom lable "referred by." How can we run a list of deals and see any contacts with the 'referred by' label? The idea here i read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
May 18, 2024 08:42
@drafeedie lists in will only show each record once, not multiple times. If you're looking for contacts to appear more than once, you'd have ...read more
Solved
DougmBrockbank on December 29, 2023
I don't use Hubspot but want to know if it has information about a business, such as contacts, phone # and email? If so, what Hubspot plan provides that?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
December 30, 2023 01:45
Hi @DougmBrockbank , All HubSpot plans include HubSpot insights: https://knowledge.hubspot.com/companies/hubspot-insights-on-company-records ...read more
Solved
McBainKD on July 12, 2023
Hey all, So I'm looking to create a re-engagement list for Contacts that might have not been contacted and slipped through the cracks. Ultimately the goal would either to be create a report that emails out to our Sales team on a monthly/weekly b read more
Accepted solution
Recognized Expert | Platinum Partner
July 12, 2023 11:46
Hi @McBainKD , You could create a custom number property that references deal counts for X pipeline and a workflow that increases that specifi...read more
Solved
CDugan2 on March 31, 2023
Hi all, I was wondering if it was possible to make an if/then branch on a workflow depending on if a prospect is net/new or already existing in the database. Say after they fill out a form, for example. I've been unable to find any collateral read more
Accepted solution
Recognized Expert
April 01, 2023 12:53
Hi @CDugan2 It kinda depends on what the workflow is doing and what you are trying to do. Strictly speaking anything that converts a conta...read more
Solved
07350 on December 30, 2022
Hi, I have created a sequence and want to trigger the sequence through a speciic workflow. Not seeing the options to trigger the sequence under the list of Actions in a workflow.
0 upvote
2 Replies
Accepted solution
Recognized Expert
January 04, 2023 05:10
Hi @07350 This is only possible with an Enterprise subscription, see this KB article . What Hubspot subscription tier do you have? How ...read more
Solved
GAlonso on September 23, 2022
Hi everyone, Just wanted to double check something; if in our scoring criteria stating "If visited URL contains XX" then +5 points. Would this be cumulative? Ideally we would like to add points per number of pages. Thanks all.
1 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 23, 2022 09:34
Hi @GAlonso , Unfortunately not. If you want to count repeated visits, you have to add those as separate, additional criteria and use the "Ref...read more
Solved
NicoPlinke on August 12, 2022
Hi, In our company we have to funnels, one for Sales and one for Customer Success. Once a deal enters the free trial stage in sales, a workflow triggers to create a deal in the Customer Success funnel to set up the environment. The sales team quick read more
0 upvote
3 Replies
Accepted solution
Most Valuable Member
August 12, 2022 04:32
Hi @NicoPlinke Do you mean the deal in the sales funnel moves forward from Free Trial very quickly? Is that automatic or manual? Does ...read more
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