Hi - we've seen a few situations where a 1-1 email has bounced but the Engagement Scores have increased from a Document Open and Share (from that email). The Scores aren't set-up increase when an email is opened or clicked which I know can be fr read more

Hi all, Most of my campaigns involve manually sent emails, sequences, and manual calls. I want to track those under the campaign using an association. I can do it manually, but I don't want to ask the sales team to manually add an association for h read more

Can somebody please explain to me the behavior of suppression lists for workflows? I have been under the impression that they act as a tool to prevent enrollment , and that is exactly how it has been explained to me. But, recently I've seen behavio read more

I'm currently subscribed to the following HubSpot tiers: Marketing Hub Pro v12 (Trial) Sales Hub Enterprise (Trial) Content Hub Pro v1 (Trial) My subscription includes 2,000 marketing contacts, but I'm unable to designate contacts as marketing read more

Hi. I am starting to migrate over to the lead scoring but wondering what some of the criteria options are and what are the differences. For example for forms whats the difference between Forms Submissions - Main vs Forms Submissions - Additiona read more

I made a workflow to sent out a marketing template depending on if they had email, sms or both and then added the action to enroll in the auto reply workflow I built that triggers certain auto replies based on certain trigger words like "Help" but t read more

I am working in Marketing Events attempting to upload leads from a recent conference. I prepared my import file and mapped all of the appropriate fields prior to uploading into Hubspot (adding the attended date to denote the time of our interaction) read more

Negative scoring is now availalbe but it seems like it's flawed. We have instances of the new lead scoring model 'clamping' Event or Fit scores to 0 when they should be a negative value. e.g. When using 'Combined' scoring, for the Fit score read more

Hi all, I'm working with a client who wants to build out an ongoing workflow to edit Lifecycle Stage based on changes to the contact's lead score. I've got the workflow built out, branching based on greater than/equal to values per lifecycle sta read more

Hi everyone! I'm working on a company / lead scoring model in the new Lead Scoring tool using company data enriched with Breeze AI. It is currently set up to score based on varying levels of Annual Revenue (e.g., ">1,000,000,000", ">500,000, read more

I have been playing with the new lead scoring system and was wondering if there is a way to do AND logic in the score criteria. For example Lead Source = Instagram AND Campaign is known. In the previous version it was allowed right in the criteria read more

Hi there! I am trying to create a list that contains all contacts who have interacted with a social media post (organic) in 2024. A social media filter doesn't seem to exist. Any suggestions? Ideally, I would like a complete list of contacts and read more