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Solved
Elison99 on February 03, 2025
Hello, I noticed that when some website visitors fill out forms (e.g., to receive the rate card or a lead magnet via email), the email will not be sent to them. The reason: "This recipient hasn’t confirmed their email subscription yet." At some poin read more
Accepted solution
Hall of Famer | Partner
February 03, 2025 05:42
Hi @Elison99 , The timeline here is important – disabling the double opt-in, for example, would only affect contacts that convert after you di...read more
Solved
Crystal_Hopper on October 11, 2024
I'm fairly certain the answer to this is NO. 🙂 But I'm asking in case someone can provide a workaround. I want to build a Support ChatBot that helps our users send an email to our Support Ticket system. I know I can do all of that; there's read more
Accepted solution
Key Advisor
October 11, 2024 16:05
Is the service system and Hubspot integrated? If so, is there a possibility to fake the email in Hubspot? So for this if a user submits via the chat,...read more
Solved
Haro on June 20, 2023
I am attempting to set email subscription status in a workflow. Theres is a setting where I can set new opt status, but there is an note stating: "If a contact has opted in or out of a subscription before, this action won't revert their consent." I read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
June 20, 2023 04:30
Hi @Haro , This note is referring to the same subscription type. For example, if a contact has opted out of subscription type A, you can't rev...read more
Solved
Njoyantoinette on June 07, 2022
Hello, dear community, I would like to create a workflow in which every time someone downloads a document from our blog pages specifically (we have downloadable docs on other pages too), we send out an email. This email is customized to read more
Accepted solution
Top Contributor
June 07, 2022 08:44
Hi @Njoyantoinette , Cool situation, I would be happy to offer a solution here. There are a few different ways to do this but what I would ...read more
Solved
MArango7 on June 01, 2022
Hi, I created a marketing email. When I tested it, it delivers fine. But I'm getting a "An error occurred while sending" error message when testing the email in a workflow. The workflow is very simple: 1. The trigger is any contact with cr read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
June 02, 2022 00:21
Hi @MArango7 , Could you please share a screenshot of the error message? Where exactly are you seeing this and how are you testing the workflo...read more
Solved
ChrisChiha on March 03, 2022
Hello, I tried searching online to see if i can find any related topic, but didn;t find any credible/official information on this. I have a daily digest that is sent daily to my partners, noting that my partner list is growing. Is there a lim read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
March 03, 2022 05:02
Hi @ChrisChiha , I'm not aware of any workflow enrollment limits (I've never encountered any). For marketing email sends, you can find your li...read more
Solved
JJose8 on December 07, 2021
HI Guys, we have a lot of guides that we want to share with our users on form submission via email, till now we used to use a common form for all the guides on different pages and then we had created a workflow in which we had setup a if and else br read more
Accepted solution
Hall of Famer | Partner
December 08, 2021 01:10
Hi @JJose8 , Could you share some more information about how exactly you have currently set up your workflows and when emails are being trigge...read more
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