Lists, Lead Scoring & Workflows

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Solved
Surgical_JMM on March 17, 2025
Hi all, I'm working with a client who wants to build out an ongoing workflow to edit Lifecycle Stage based on changes to the contact's lead score. I've got the workflow built out, branching based on greater than/equal to values per lifecycle sta read more
Accepted solution
Hall of Famer | Partner
March 17, 2025 10:36
Hi @Surgical_JMM , If you want this to apply to existing records, I'd recommend changing the trigger criteria to "When filter criteria is met"...read more
freitasm on March 13, 2025
Hi folks I have Contacts View with some filters applied. The default sort is Last Modified Date. The reason for this view is that I am updating a field and if I leave and come back later, any updated record will be at the bottom of the view. read more
0 upvote
1 Reply
Participant
March 13, 2025 23:56
I will reply with something I've done - added an unused column to the view and just change it to "." and save the records. This will update the last ...read more
Solved
MPitman on March 10, 2025
Hello, One of our products is an online library that a customer can buy access to. After each sale, the customer provides a list of staff email addresses for us to contact and enrol into the library. The library is hosted as a section of our read more
Accepted solution
Community Manager
March 10, 2025 16:44
Hey @MPitman ! If you plan to send them emails outside of marketing, then a sales sequence sounds like the best option. That said, I want to invit...read more
Solved
MatthewF on February 13, 2025
Hi Community, first time poster here and would appreciate some help! I’m working on a custom object setup with: Contacts (default HubSpot object) Registrations (custom object) - like an "event ticket" with many of its own properties. Ev read more
Accepted solution
Hall of Famer | Partner
February 14, 2025 00:22
Hi @MatthewF , The best way to work around this limitation is to use lists in HubSpot, in my opinion. For example, if you want contacts associ...read more
Solved
MKoed on January 30, 2025
Hi. So i have created this workflow to make the process of creating contacts faster. As of now, you only have to type in name, last name and email. Everything else gets passed down from the associated company. However, it seems that this info read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
January 30, 2025 05:44
@MKoed you'll have to design the workflow as a company-based workflow then. The company-based workflow would trigger when: Number of associated...read more
Solved
Frieswijk on January 13, 2025
Hello all, I'm looking for a way to order/segment potential customers based on the moment we need to contact them. For example: we want to contact some customers when we are about to develop a new product, while we want to contact other customer read more
Accepted solution
Top Contributor | Platinum Partner
January 14, 2025 04:02
Hey @Frieswijk , I'd approach this in the simplest way - a multiple-select field called "Comms Type" with options of: - About To Develop New ...read more
Solved
RBanola on November 18, 2024
Hi Team, I created a manual lead scoring property caled "Lead Score_RB" but I am not able to delete it now despite the fact it is not used. Second I have too much confusion since lead scoring property generated from beta version read more
Accepted solution
Hall of Famer | Partner
November 18, 2024 12:56
Hi @RBanola , The property you're trying to delete is the defaul HubSpot score property which cannot be deleted. Have a look at the internal p...read more
Solved
ASmet on October 29, 2024
Hi, I have a question about Marketing contacts with specific roles. In Salesforce we have the object Account Contact Relationship (ACR). This is an object where we define the relation a contact has to an account. In our case this would be a read more
Accepted solution
Hall of Famer | Partner
October 29, 2024 05:18
Hi @ASmet , In HubSpot, this would be done through association labels 🙂 https://knowledge.hubspot.com/object-settings/create-and-use-assoc...read more
Solved
jdv123 on October 18, 2024
I built out this workflow to mark unsubscribers as non-marketing, initially I fed them in through an active list but even though they all successfully got through the workflow they are all still labeled "Marketing". Am I missing something here? read more
Accepted solution
Hall of Famer | Partner
October 18, 2024 15:37
Hi @jdv123 , Setting contacts as non-marketing contacts only takes effect at the very beginning of the next month. These contacts are now sche...read more
Solved
LangMagic on October 03, 2024
Hello all! I created a list and a filter that excludes all the contacts whose names contain "Russian", but the list still generates the contacts that contain this value. Is the filtering done wrong? I would love your input. Thank you) read more
0 upvote
11 Replies
Accepted solution
Hall of Famer | Partner
October 03, 2024 10:52
@LangMagic yes, you can create lists and reuse them within other lists, either excluding or including them. When you add a new list filter, simply ...read more
Solved
Keith5 on September 05, 2024
I am looking to set up workflows, to assign new leads to our sales team based on time of day, to cover the different shifts. I already have three workflows set up to run at specific times of day: Morning - leads that came in from midnight to 9am read more
0 upvote
2 Replies
Accepted solution
Participant
September 06, 2024 00:57
Hi @Keith5 Here is detailed steps. Please have a look Create a custom property in HubSpot under Settings > Properties ; name it "Workflow E...read more
Solved
MaryBatchelder on September 05, 2024
Hi, I'm currently working on a lead scoring model using the lead scoring beta and noticed there seems to be no way to subtract points from a score like you could with the older calculated score types under properties? I'm trying to build a contac read more
1 upvote
1 Reply
Accepted solution
Participant
September 05, 2024 13:59
Hi @MaryBatchelder , You’re right that the new lead scoring beta in HubSpot doesn't allow direct subtraction of points like the older model. Your...read more
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