Lists, Lead Scoring & Workflows

MohammadAliBac
Member | Diamond Partner
Member | Diamond Partner

Workflows automatic reenrollment after failure due to daily API limit.

We have some custom workflows that work on certain triggers. I want to know what would happen when during the execution of workflows, the workflow fails because of reaching the daily limit.
Example. Out of 5000 custom objects, 4000 were enrolled in workflow and 1000 failed due to the daily limit. Can Hubspot automatically enroll them the next day?. Any workaround?
I will appreciate any kind of help or tip in this matter. 

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PamCotton
Community Manager
Community Manager

Workflows automatic reenrollment after failure due to daily API limit.

Hello @MohammadAliBac, thank you for posting your question! 

Currently, API calls are used on a rolling 24-hour basis. After the daily limit is reached, it will be made available again once 24 hours has passed after they were used.

 

Our suggestion if you don't want to max out the API calls is to segmenting the HubSpot contacts into different lists and using the lists to enroll groups of contacts into the workflow.

 

I hope this information helps.

 

Kindly,Pam

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