This is my first post, and hoping might be able to assist. We have 10 sequences that will be used by 10 agents (for now) and it will be called "Cold Outreach - [agent name]. This sequence could be used 10 more times, so we would like a workflow that could look at all sequences that start with the words "Cold Outreach" , rather than listing all sequences as they will change. The work flow would then look at all contacts that completed the sequence, but did not have any activity, then mark the Lifecycle stage to unqualified.
Many thanks in advance if someone can point me in the right direction.
Filtering by keywords is not possible, no, but you can create a contact-based workflow and enroll records when an event occurs, then select 'Sequence finished':
Click 'Add criteria' and specify the sequences:
You can then use the 'Edit record' workflow action to update the lifecycle stage.
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Filtering by keywords is not possible, no, but you can create a contact-based workflow and enroll records when an event occurs, then select 'Sequence finished':
Click 'Add criteria' and specify the sequences:
You can then use the 'Edit record' workflow action to update the lifecycle stage.
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer