Workflow goal numbers inconsistent

SOLVE
Cameron
Contributor

Goal= Page view

 

On my workflow Actions page, each email details how many meet the goal criteria. In total, this number reads 10.

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On the Performance page, the Goal Conversion Rate only says 3 contacts have reached the goal criteria.

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Why is this number different?

 

 

Cheers

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1 Accepted solution

Accepted Solutions
jennysowyrda
Solution
Community Manager

Hey @Cameron

 

Were the contacts sent the first email/any emails in your workflow? Contacts will only be counted towards the goal after being sent an email. 

 

Click here for more information. 

 

Thank you,
Jenny

View solution in original post

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1 Reply 1
jennysowyrda
Solution
Community Manager

Hey @Cameron

 

Were the contacts sent the first email/any emails in your workflow? Contacts will only be counted towards the goal after being sent an email. 

 

Click here for more information. 

 

Thank you,
Jenny

View solution in original post

0 Upvotes