Lists, Lead Scoring & Workflows

Viewspection
Member

Workflow continues to No branch even after successful Yes branch completion

Doing first few automations.  This automation sent an email and goal is to capture meeting.  After successful meeting set, it should have changed contact field setting.....

 

However, it continued on to the No branch.  

 

How do you stop the workflow from continuing after the Yes branch is completed?

Viewspection_0-1600965533030.png

 

 

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1 Reply 1
mike-ward
Key Advisor

Workflow continues to No branch even after successful Yes branch completion

Hi @Viewspection ,

 

Can we see a bit more about how this workflow is triggered? I assume there's a trigger before that 'has filled out Meeting Link' branch?

 

You shouldn't have to do anything in that instance, your user should only ever proceed down one branch... suspect they're being re-enrolled somehow.

 

Thanks,

Mike