Lists, Lead Scoring & Workflows

opendorz
Contributor

Workflow Email Tracking - Title vs Subject

Why does HubSpot use the subject line text of a workflow email instead of the email's title to record it was sent within the activity log on a contact's record?  This is a problem because I have several workflow emails with the same subject text but different titles and content, and neither have the subject text as its title. 

 

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1 Reply 1
TiphaineCuisset
Community Manager
Community Manager

Workflow Email Tracking - Title vs Subject

Hi @opendorz 

 

Thank you for reaching out. 

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 

 

Thank you

Best

Tiphaine


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0 Upvotes