Workflow - Ability to Create Notes

nathanparis
Participant | Elite Partner
Participant | Elite Partner

Right now you only have the abilty to create tasks in workflows.


Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. 

For example someone fills out a form...you want all of that data in a single note so dont have to go look at each field...

1 Accepted solution
MeganLegge
Solution
HubSpot Product Team
HubSpot Product Team

Quick update:

Create note action is now available in custom object workflows

Create note action now includes the ability to "pin" the note.

 

Thanks to everyone for the feedback about how we could improve the action 😀

 

I've made sure all other feedback about visibility and priority of notes on CRM records has been passed along to the appropriate teams.

View solution in original post

321 Replies 321
deegeetee
Participant

Do I need an update to have a workflow create a note. I'm not seeing it as an option for a workflow's New Action (rt side image). Thanks.  

deegeetee_0-1718196311267.pngdeegeetee_1-1718196372155.png

 

0 Upvotes
LWest0
Contributor

We currently utilize in two (+) pipelines. When one deal closes in our "deals" pipeline it is essentially cloned into a "post sales" pipeline. We want to be able to copy over notes from one pipeline to the other. Please consider prioritizing this. 

0 Upvotes
SarahX
Contributor

How are we going with this one in 2024? Is it on the road map yet? Seems like it is posible if others have solved it with developers and apps. Could we please havi it as part of the everyday workflow functionality?

0 Upvotes
Reshma_Virani
Participant | Diamond Partner
Participant | Diamond Partner

Extremely crucial!

0 Upvotes
PSterkenburg
Contributor

+1000 to this! Having to go through the API is just cumbersome and eats time and resources.

0 Upvotes
aalthaus_revriv
Participant | Elite Partner
Participant | Elite Partner

Exciting news, HubSpot users! We’re thrilled to introduce Notes+, your new sidekick in crafting crystal-clear context for your HubSpot records.

🎯 Why Notes+?

  • Curated Context at a Glance: Empower your team with the right information, right when they need it. Notes+ allows you to curate essential details, ensuring your team has instant access to the context they need!
  • Automated Note Creation: Seamlessly integrate note-creation into your workflows, across Contacts, Companies, Deals, Tickets, and Custom Objects!
  • Stylish & Clear Communication: Enhance your notes with markdown formatting, making them not only informative but also visually appealing!

Check out Notes+ in the App Marketplace to get started.

 

🙏 A huge thank you to our community for your support and enthusiasm. We're excited to see the amazing ways you'll use Notes+!

0 Upvotes
TommasoSpagnoli
Participant

Bump

0 Upvotes