Lists, Lead Scoring & Workflows

nathanparis
Participant | Diamond Partner
Participant | Diamond Partner

Workflow - Ability to Create Notes

SOLVE

Right now you only have the abilty to create tasks in workflows.


Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. 

For example someone fills out a form...you want all of that data in a single note so dont have to go look at each field...

1 Accepted solution
MeganLegge
Solution
HubSpot Product Team
HubSpot Product Team

Workflow - Ability to Create Notes

SOLVE

Quick update:

Create note action is now available in custom object workflows

Create note action now includes the ability to "pin" the note.

 

Thanks to everyone for the feedback about how we could improve the action 😀

 

I've made sure all other feedback about visibility and priority of notes on CRM records has been passed along to the appropriate teams.

View solution in original post

320 Replies 320
ASteele9
Participant

Workflow - Ability to Create Notes

SOLVE

Can we please have this ability to create notes in a workflow and personalise with property fields on a Deal would be amazing !!!

0 Upvotes
AReinhart
Participant

Workflow - Ability to Create Notes

SOLVE

@LVasiliuThe task could be to copy the task information into a note. 🤣

0 Upvotes
lucilleli2511
Member

Workflow - Ability to Create Notes

SOLVE

We need this feature NOW 😭 thank you!

0 Upvotes
LVasiliu
Member

Workflow - Ability to Create Notes

SOLVE

This feature would be a welcome addition, I do not want to have to create a task as a workaround.

0 Upvotes
DerekVest
Participant

Workflow - Ability to Create Notes

SOLVE

I wanted to use a workflow to copy the content of a note to a property that I could display on the deal tile.

 

We have a Quick Update property to make it easy to see a short status on all of our current deals but each update essentially deletes the history. If we could use a Note, then copy the contents of the Note to a Property, I could have both a history as well as the easy view on the Deal board.

0 Upvotes
ThaisCampbell
HubSpot Employee
HubSpot Employee

Workflow - Ability to Create Notes

SOLVE

Ipvoting this idea!! 🤗

0 Upvotes
CKrohn
Participant

Workflow - Ability to Create Notes

SOLVE

Please, please add this!
We need to be able to update on a company level on what workflows a contact associated with the company have been enrolled in.
An example:
- In a contact workflow I send an email to all contact persons of this company.
- When the email is sent, I want to create an activity on the company timeline where I write who was emailed in this workflow.

0 Upvotes
Maragosta
Contributor

Workflow - Ability to Create Notes

SOLVE

Any news HubSpot ?? This is major improvement and doesnt seem so complex. Thanks!

0 Upvotes
liam42
Participant

Workflow - Ability to Create Notes

SOLVE

+1

0 Upvotes
TomasKristiansn
Participant

Workflow - Ability to Create Notes

SOLVE

Any updates on this??

0 Upvotes
Trevor2
Participant

Workflow - Ability to Create Notes

SOLVE

Up vote for sure

0 Upvotes
TatsuyaM
Participant

Workflow - Ability to Create Notes

SOLVE

これはぜひ欲しい機能です。

 

簡単なメモを残したいことは多々あるので、ぜひお願いいたします。

0 Upvotes
glenn_h
Contributor

Workflow - Ability to Create Notes

SOLVE

Hello. We need this functionality yesterday.

0 Upvotes
HelenHachtel
Participant

Workflow - Ability to Create Notes

SOLVE

That horrible moment when you google how to do something obvious in Hubspot and then see a five-page-long Community post about it...

0 Upvotes
lhoffman
Participant

Workflow - Ability to Create Notes

SOLVE

Big upvote!!

Would make life easier rather than creating specific Notes fields for each tradeshow.

Or losing Notes from overridden imports at tradeshows.

0 Upvotes
Jpieps
Member

Workflow - Ability to Create Notes

SOLVE

Upvote - I agree, it would be great to be able to add notes either via import, workflow or some other method.

0 Upvotes
tannerm123
Participant

Workflow - Ability to Create Notes

SOLVE

This is a huge deal actually.

We are trying to integrate with some third party companies that have workflow integrations. I want to create a note when certain events happen, such as a text being sent to the contact. We would want a note to be able to easily create lists downstream of who received X text message.

This is a must-have for us to be entirely within Hubspot.

0 Upvotes
Maragosta
Contributor

Workflow - Ability to Create Notes

SOLVE

Yes please add this functionality, it's much-awaited!

0 Upvotes
CMarritt
Contributor

Workflow - Ability to Create Notes

SOLVE

I still cant believe this hasnt been added! 

0 Upvotes
Justin_Anderson
Participant

Workflow - Ability to Create Notes

SOLVE

The use case I would love this for is making a dummy record to note that an email was sent from another system, for emails that CAN'T be triggered out of HubSpot:

"Reviews.io Email 4 Sent today"

 

There are so many basic use cases for creating Notes in Workflows, please add it.

 

And everyone, upvote this other related thread, too: https://community.hubspot.com/t5/HubSpot-Ideas/Workflow-Ability-to-Create-Notes/idi-p/272405/page/5#...

0 Upvotes
adamhopkins
Participant

Workflow - Ability to Create Notes

SOLVE

Great idea, would love for this functionality to come to fruition. 

0 Upvotes