If I want to base a workflow around the date of a webinar and have reminders sent out who signed up 5 days before, 24 hours before, and one hour before. I'm new to workflows and was wondering if anyone has any recommendations or best practices with something like this?
I am also wondering about timezones? When I want to send out a reminder an hour before my event starts, it only gives me a set time option. Ideally i would be able to select "1 hour before event time"...
Please let me know if there is a solution for this.
what about timezones? I can't follow the same logic if my webinar takes place in a different time zone, not the same as the account. Right? What is the solution for that?
Hi @SSANDERS! You can absolutely base workflows around a webinar date.
A good start is to create an Active List, especially if there is more than one way to register > Form Submission = has filled out ABC Webinar OR GoToWebinar = has registered for ABC webinar.
Then create a workflow *centered on a date* and follow these steps:
enrollment trigger > List Membership > Member of ABC Webinar List
This addresses the first two use cases, where it is day(s) before. Have you found a working process for how to send a reminder 1 HOUR before or 20 MINUTES before? It seems the delay until features are locked in at days, unlike other platforms like Activecampaign or webinar softwares, etc.