Webinar Reminders Workflow

[SSANDERS]

If I want to base a workflow around the date of a webinar and have reminders sent out who signed up 5 days before, 24 hours before, and one hour before. I'm new to workflows and was wondering if anyone has any recommendations or best practices with something like this?

[afarnen]

I am also wondering about timezones? When I want to send out a reminder an hour before my event starts, it only gives me a set time option. Ideally i would be able to select "1 hour before event time"... 

Please let me know if there is a solution for this.

Thanks,

Allie

[YTopor]

what about timezones? I can't follow the same logic if my webinar takes place in a different time zone, not the same as the account. Right? What is the solution for that?

Thanks,

Yulya

[EmmaWashington]

Hi @SSANDERS! You can absolutely base workflows around a webinar date. 

A good start is to create an Active List, especially if there is more than one way to register > Form Submission = has filled out ABC Webinar  OR  GoToWebinar = has registered for ABC webinar.

Then create a workflow *centered on a date* and follow these steps:

• enrollment trigger > List Membership > Member of ABC Webinar List
• Specify a date > the date of your webinar
• Delay schedule and timing > 5 days before webinar
• Send email > reminder email #1
• Delay schedule and timing > 1 day before webinar
• Send email > reminder email #2

See example below:

Good luck!

Emma

[Andrewk]

This addresses the first two use cases, where it is day(s) before. Have you found a working process for how to send a reminder 1 HOUR before or 20 MINUTES before? It seems the delay until features are locked in at days, unlike other platforms like Activecampaign or webinar softwares, etc.

[erzaga20]

Super helpful - Thank you, Emma!

[JonPayne]

Emma - I didn't know I needed this, but I do. Thanks! It's simply brilliant in all the ways,

[SSANDERS]

This is super helpful, thanks for the visual! It looks pretty straightforward so I'll give this a go. 🙂

[EmmaWashington]

@SSANDERS you got this!!!