(Out of the box) HubSpot automation requires that a record exists in HubSpot. Without a contact record, for example, a contact-based record cannot run.
You would have to integrate the two CRM systems in a way that the field value update also updates a record in HubSpot.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
(Out of the box) HubSpot automation requires that a record exists in HubSpot. Without a contact record, for example, a contact-based record cannot run.
You would have to integrate the two CRM systems in a way that the field value update also updates a record in HubSpot.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer