Same email in multiple workflows: are email performance stats workflow-specific?

[Charlotte9]

If I send the same Email as part of 2 different Workflows, will the stats in the "Emails in workflow" performance section be specific to each Workflow? Or will both Workflow details pages show the total stats for that Email?

[JWingate2 · Accepted solution]

You can view the stats based on the workflow. To ensure you see the stats from the specific workflow you can go into the workflow tool and click view > performance, then you will be able to see stats on the emails in the tool such as Sent, Delivery, Open, Clicked, Clicked-Through, Unsubscribe these can be rates or total amounts.

[kennedyp]

Thanks for this reply @JWingate2!

For more context, @Charlotte9, the email metrics for individual workflows will only show data based on the contacts enrolled in that workflow. So if you send that email in another workflow, they would be evaluated separately while viewing the workflow performance. Check out this section of the Knowledge Base article for more!