Resend emails if contact didn't open itSOLVE
06-06-2019 09:08 - edited 06-06-2019 09:09
I'm migrating from a previous email system where we were resending emails of a 5 part email series again after a few days if they didn't open it. This get's really messy in HubSpot because you can't rejoin the same "branch" after progressing down it. And leads to a pretty simple workflow turning into a mess because of all the if/then's associated depending on if they opened email 1, then not 2, then 3, then not 4, then 5 with any combination of those.
I normally wouldn't do this sort of behavior, but the resends do get a decent amount of opens and clicks from them so there is merit in the behavior. Has anyone solved this before?
Solved! Go to Solution.