Removing a contact from a workflow via removing them from a list
SOLVE
Does anyone know if by removing a contact from the list that's associated with a workflow (being in this list triggers the workflow) it will stop the contact from recieving the emails etc??
I have searched on here but nothing about lists and workflows.
If a contact enrolls into a member because of their list membership (and only because of that membership), they should be removed from the workflow if this setting is toggled (Settings tab of the workflow editor):
If it's critical for your workflow that contacts are removed once they leave a list, I'd recommend testing this behavior. (There are a lot of factors that play into enrollment. The things that should happen don't always happen.) The easiest way to test this is cloning your workflow, replacing the list in question with a static list and putting two test contacts on the list. You're now effectively only using the workflow on two contacts. Switch the workflow on, then remove one contact from the static list. Now you can search for the removed contact in the History tab of the workflow. There should be an entry for their unenrollment.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
If a contact enrolls into a member because of their list membership (and only because of that membership), they should be removed from the workflow if this setting is toggled (Settings tab of the workflow editor):
If it's critical for your workflow that contacts are removed once they leave a list, I'd recommend testing this behavior. (There are a lot of factors that play into enrollment. The things that should happen don't always happen.) The easiest way to test this is cloning your workflow, replacing the list in question with a static list and putting two test contacts on the list. You're now effectively only using the workflow on two contacts. Switch the workflow on, then remove one contact from the static list. Now you can search for the removed contact in the History tab of the workflow. There should be an entry for their unenrollment.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer