Lock unit price for line items?

[SJeremias]

hello - 
i have  been trying to setup the workflow to notify us (too) to alert us that someone modified the unit price but so far no luck.  have you had any success?

[moniserie · Accepted solution]

This is in reference to getting an alert when a product has been updated. I have been trying to figure this out for quite some time now. Today I thought I would see if I could just create a simple zap (Zapier). It worked! the trigger was "product created or updated in Hubspot"- action "send email" and then I put who should get the email and the details I wanted in it.

[elizheleva]

That's an awesome solution! Thank you for sharing! 

[mzebib68]

That a setting I'm looking for as well....

seller have the ability to set discount, so why should they be able to edit the unit price?

it's compromising the integrity on the calculation processes....

when are we going to be able able to lock product property similar ot contact or deal property?

[elizheleva]

Hi, @SJeremias ,

As @Jnix284 said, more context will be helpful. Do you think that restricting the access to edit the product library can help? That's an option within the user settings.

One way that I can think of without extra context is to have a workflow to monitor if the specific product has been added to a deal and if the valule differs to what you thought it should be. This way, if a deal is created and has a product A with price £100, and you know it's supposed to be £200, you (or other relevant stakeholders) can receive a notification. Would that work?

Here to help,

Eli

[SJeremias]

i have attempted to do what you suggested (previously) but the unit price
does not have a field to that effect for a price change.
that would have been great, right?

[elizheleva]

@SJeremias it would have been, indeed! I suggest you add an idea in the Ideas section of the community. This way, there's a chance to make it true 🙂

Eli

[DianaGomez]

Hi @SJeremias,

Thank you for reaching out to the Community!I wanted to tag in a couple of subject matter experts to see if they have any input on this matter:

hi @Jnix284, @Ben_M, @elizheleva  do you have any advice for @SJeremias ? Thank you!

Diana, Community Team

[Jnix284]

Happy to try to help @DianaGomez, hi @SJeremias 

Can you share more context around when/how/who are making the changes to the line item pricing?

It's hard to know whether this is a permissions issue or a process issue, or something else entirely.

[SJeremias]

i am not able to edit the permissions at all as the unit price is a HS field.

I wanted to create a workflow to alert me if any user actually modifies the unit price when adding line items.  I attempted a workflow but it doesnt quite work.