Feb 26, 2021 1:03 PM
Hi,
I have a non-Hubspot form on a non-Hubspot landing page collecting leads from a Facebook campaign. When we launched the campaign the Original Sources were coming through correctly as:
Original Source: SOCIAL_MEDIA
Original Source Drill-Down 1: Facebook
Suddenly, overnight the Original Sources changed to:
Original Source: Offline
Original Source Dill-Down 1: SALESFORCE
We did not make any changes. Any idea what has caused this, and how to fix it?
Thanks,
Dustin
Solved! Go to Solution.
Mar 1, 2021 3:10 AM
Check your SFDC mapping for the original source property it is probobly set to: "always use salesforce"
You need to set it to: "Always use newest update"
Mar 1, 2021 10:04 AM
Thanks @Daniel_Bleich - that was it. Solved!
Mar 1, 2021 3:10 AM
Check your SFDC mapping for the original source property it is probobly set to: "always use salesforce"
You need to set it to: "Always use newest update"