Lists, Lead Scoring & Workflows

tg52
Teilnehmer/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

If contacts are opted-in to an email subscription with their secondary email address, there is currently no way of filtering for these in lists - even though that specific contact is in fact opted in.

 

Ideal functionality: list filter could pick up on secondary email subscription, and ensure that when I come to send an email using this list, it is sent to the correct address. 

 

Thanks!

1 Akzeptierte Lösung
MFrankJohnson
Lösung
Vordenker/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

Opt-in is viewed on an email address by email address basis -- not by 'contact'. Non-primary email addresses aren't considered when sending, nor are they considered is lists.
- see Add multiple email addresses to a contact

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

Lösung in ursprünglichem Beitrag anzeigen

4 Antworten
MFrankJohnson
Lösung
Vordenker/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

Opt-in is viewed on an email address by email address basis -- not by 'contact'. Non-primary email addresses aren't considered when sending, nor are they considered is lists.
- see Add multiple email addresses to a contact

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
tg52
Teilnehmer/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

Thanks Frank. I understand why this is happening - my suggestion is precisely that non-primary email addresses should be considered when sending / be filterable in lists.

MFrankJohnson
Vordenker/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

Gotcha. You'll want to post that suggestion in the Ideas forum.

If you update this thread with that link, you'll get my vote! 🙂

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes
tg52
Teilnehmer/-in

Lists: filter doesn't pick up on secondary email subscriptions

lösung

Oops - my bad - right you are.

 

As it happens, someone else has posted something along these lines here: 

 

https://community.hubspot.com/t5/HubSpot-Ideas/secondary-email-and-smart-lists/idc-p/294899#M43008

 

Thanks for upvoting!

0 Upvotes