Lists: filter doesn't pick up on secondary email subscriptions

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Occasional Contributor

If contacts are opted-in to an email subscription with their secondary email address, there is currently no way of filtering for these in lists - even though that specific contact is in fact opted in.

 

Ideal functionality: list filter could pick up on secondary email subscription, and ensure that when I come to send an email using this list, it is sent to the correct address. 

 

Thanks!

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Community Superstar

Opt-in is viewed on an email address by email address basis -- not by 'contact'. Non-primary email addresses aren't considered when sending, nor are they considered is lists.
- see Add multiple email addresses to a contact

 

4 Replies 4
Community Superstar

Opt-in is viewed on an email address by email address basis -- not by 'contact'. Non-primary email addresses aren't considered when sending, nor are they considered is lists.
- see Add multiple email addresses to a contact

 

Occasional Contributor

Thanks Frank. I understand why this is happening - my suggestion is precisely that non-primary email addresses should be considered when sending / be filterable in lists.

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Community Superstar

Gotcha. You'll want to post that suggestion in the Ideas forum.

If you update this thread with that link, you'll get my vote! Smiley Happy

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Occasional Contributor

Oops - my bad - right you are.

 

As it happens, someone else has posted something along these lines here: 

 

https://community.hubspot.com/t5/HubSpot-Ideas/secondary-email-and-smart-lists/idc-p/294899#M43008

 

Thanks for upvoting!

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