Lists, Lead Scoring & Workflows

HNascimento
Participant

Lead scoring history

Does anyone know of a way to create a lead scoring history? To understand the evolution or not of the lead score?

1 Reply 1
jolle
Recognized Expert | Partner
Recognized Expert | Partner

Lead scoring history

Hey @HNascimento, thanks for reaching out!

 

This is a tricky one — you can get some basic scoring history if you hover over the property on the contact record and click details:

 

Screen Shot 2023-05-25 at 8.54.33 AM.png

 

However, that won't tell you what specific actions increased or decreased the score, only when the score was increased or decreased.

 

You're not the first user to ask for this either! 

 

You can also usually check this out on a case-by-case basis. The contact record will show all tracked activities and property values that pertain to your lead scoring, so a little bit of digging will usually identify what values or actions increased or decreased a contact's score. If you're looking to gauge specific actions, lists (or custom property update workflows) will be your best bet.

 

Hope this helps!

Jacob Olle

Marketing Operations Manager

HubSpot Certified Trainer

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