Lists, Lead Scoring & Workflows

yoni_grys
Participant | Diamond Partner
Participant | Diamond Partner

Keeping track of multiple nurture workflows

SOLVE

I am looking for a way to test and monitor multiple parallel nurture/drip workflows that send out emails to make sure that contacts will not enter both.

 

I have the suppression lists which are a nice feature, but it gets complicated when I get to in-depth automations and jumping between workflows.

1 Accepted solution
Whathcock
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Keeping track of multiple nurture workflows

SOLVE

Hi @yoni_grys ,

 

If your suppression lists are getting a bit out of hand/too complicated, I suggest taking a look at using HubSpot's unerollment triggers.

 

Adding unenrollment triggers to a workflow will do one of three things:

  1. If a record is not currently enrolled in the workflow and meets the unenrollment triggers: the record will not be enrolled in the workflow even if they meet the enrollment triggers at a later time.
  2. If a record is currently enrolled in the workflow and meets the unenrollment triggers: the record will be immediately unenrolled from the workflow.
  3. If a record is currently enrolled in the workflow and does not meet the unenrollment triggers: the record will remain in the workflow. However, if it meets the unenrollment triggers at a later time (while still active in the workflow), it will be unenrolled at that time.

Whathcock_0-1671459133541.png

 

Add unenrollment triggers to a workflow

  • In your HubSpot account, navigate to Automation > Workflows.
  • Click the name of the workflow.
  • Click the Settings tab.
  • In the left sidebar, click Unenrollment and suppression.
  • In the right pane, set an unenrollment trigger. For example, in a deal-based workflow, you can select Deal properties | Amount | is less than | 1,000 to unenroll or exclude deals with amounts less than $1,000.

Whathcock_1-1671459133985.png

 

  • To add multiple unenrollment triggers, click AND or OR

Whathcock_2-1671459134006.png

 

  • After setting your unenrollment triggers, click Save.

Here is a KB article you can reference as well. Hope this helps!

 

Screenshot 2022-12-16 at 1.09.01 PM.png

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2 Replies 2
Whathcock
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Keeping track of multiple nurture workflows

SOLVE

Hi @yoni_grys ,

 

If your suppression lists are getting a bit out of hand/too complicated, I suggest taking a look at using HubSpot's unerollment triggers.

 

Adding unenrollment triggers to a workflow will do one of three things:

  1. If a record is not currently enrolled in the workflow and meets the unenrollment triggers: the record will not be enrolled in the workflow even if they meet the enrollment triggers at a later time.
  2. If a record is currently enrolled in the workflow and meets the unenrollment triggers: the record will be immediately unenrolled from the workflow.
  3. If a record is currently enrolled in the workflow and does not meet the unenrollment triggers: the record will remain in the workflow. However, if it meets the unenrollment triggers at a later time (while still active in the workflow), it will be unenrolled at that time.

Whathcock_0-1671459133541.png

 

Add unenrollment triggers to a workflow

  • In your HubSpot account, navigate to Automation > Workflows.
  • Click the name of the workflow.
  • Click the Settings tab.
  • In the left sidebar, click Unenrollment and suppression.
  • In the right pane, set an unenrollment trigger. For example, in a deal-based workflow, you can select Deal properties | Amount | is less than | 1,000 to unenroll or exclude deals with amounts less than $1,000.

Whathcock_1-1671459133985.png

 

  • To add multiple unenrollment triggers, click AND or OR

Whathcock_2-1671459134006.png

 

  • After setting your unenrollment triggers, click Save.

Here is a KB article you can reference as well. Hope this helps!

 

Screenshot 2022-12-16 at 1.09.01 PM.png

Found my comment helpful? Great! Please mark it as a solution to help other community users.
yoni_grys
Participant | Diamond Partner
Participant | Diamond Partner

Keeping track of multiple nurture workflows

SOLVE

thanks appreciate the idea - i am using the unenrollment also - it just gets too complicated - i was hoping there was a tool that could show me an overview and any conflicts

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