Internal SMS Text - Insert URL to Contact


Is there a way to insert a link to a contact within an Internal SMS text notification via Workflows?


For example, someone requests a software demonstration, a txt message is triggered to the sales rep that includes a shortened link. Perhaps via an integration with that would allow us to capture that shortened URL as a Contact field and then insert into the txt message as a Personalization Token?

2 Replies 2
HubSpot Employee

Hi @jameswindrow   Website URL is a default HubSpot property.  If your lead form includes a field for the contact's website, it will populate through the normal channels and can be used as a personalization token. Once populated, you can use the Website URL personalization token as part of your internal SMS message, without the need of integrating bitly shortened urls. 


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Ed, "a link to the contact" in Hubspot. So a rep can click on the link and open the contact in Hubspot.