Internal SMS Text - Insert URL to Contact

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Occasional Contributor

Is there a way to insert a link to a contact within an Internal SMS text notification via Workflows?

 

For example, someone requests a software demonstration, a txt message is triggered to the sales rep that includes a shortened link. Perhaps via an integration with bit.ly that would allow us to capture that shortened URL as a Contact field and then insert into the txt message as a Personalization Token?

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HubSpot Employee

Hi @jameswindrow   Website URL is a default HubSpot property.  If your lead form includes a field for the contact's website, it will populate through the normal channels and can be used as a personalization token. Once populated, you can use the Website URL personalization token as part of your internal SMS message, without the need of integrating bitly shortened urls. 

 

Is this what you're looking for?

 

Ed


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Occasional Contributor

Ed, "a link to the contact" in Hubspot. So a rep can click on the link and open the contact in Hubspot.