If same email is in two workflows, can contacts receive duplicate emails?

[Phyllis_Stewart]

Hubspot says "contacts will receive automated emails as many times as they are enrolled or reenrolled in a workflow including that email. "  Does this mean that a contact that enters two different workflows (that both include the same email) will recieve the same email two times?

Thank you!

[MFrankJohnson · Accepted solution]

Help other HubSpot searchers find this post by accepting the 'solution' (HubSpot word).

Q: If same email is in two workflows, can contacts receive duplicate emails?

Short A: Yes. Sure can @Phyllis_Stewart

Longer A:

The bigger question is why the same email (instead of a cloned email) is in multiple workflows? That way we can track performance against the different workflow enrollment criteria separately.

Help answer your question? If so, remember to accept this 'solution'.

Best,
Frank

---

Please add @MFrankJohnson to your message if you'd like me to reply.

www.MFrankJohnson.com

[MFrankJohnson · Accepted solution]

@Phyllis_Stewart is this issue solved??

[MFrankJohnson · Accepted solution]

Help other HubSpot searchers find this post by accepting the 'solution' (HubSpot word).

Q: If same email is in two workflows, can contacts receive duplicate emails?

Short A: Yes. Sure can @Phyllis_Stewart

Longer A:

The bigger question is why the same email (instead of a cloned email) is in multiple workflows? That way we can track performance against the different workflow enrollment criteria separately.

Help answer your question? If so, remember to accept this 'solution'.

Best,
Frank

---

Please add @MFrankJohnson to your message if you'd like me to reply.

www.MFrankJohnson.com