IP Address from contacts with yahoo email all the same

emiralkafagi
Participant

Hi, I'm not sure where this belongs, but I've found something odd.

I was researching something through my contacts and looking at their IP addresses, when I noticed a lot of contacts with the same IP address.

 

What I noticed is that all of them belonged to contacts with a yahoo email account xxx at yahoo.com 

 

1. Why does this happen?

2. Is there any way to stop this?

3. Are there other situations where this might happen, so I can be aware?

 

Thanks in advance

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1 Reply 1
jennysowyrda
Community Manager

Hi @emiralkafagi,

 

How are the contacts becoming contacts in your portal? HubSpot will pull in the IP address that is associated with the contact, so I would be curious as to whether these contacts all came from a form submission, or somewhere else. 

 

The more information, details and examples you can provide, the better the Community can assist.

 

Thanks,
Jenny

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