But for your question of negative attributes, I typically try to put in a decaying score. Sends since last engagement goes up (4 is goal), last email open date is greater than X days, last activity date is greater than X days, etc.
But for your question of negative attributes, I typically try to put in a decaying score. Sends since last engagement goes up (4 is goal), last email open date is greater than X days, last activity date is greater than X days, etc.