HubSpot Score - Action-based scoring?

[GWalsh]

Hello, 

I'm wondering if it is possible to assign a point value to a certain action (i.e. email opens, clicks) versus having to assign if email opened =1, points =1 OR using marketing email to set, as we have a constantly growing number of marketing emails sent. 

This would be my preferred way to score! Can someone let me know if it's possible?

Thanks

[christine_Igles]

I had the same issue and upvoted on the community for this functionality. In the meantime, I could accomplish this functionality using a combination of "Active" lists and custom calculation fields. The design is not elegant but it does the job. If you want more detail please reach out. 

[christine_Igles]

Our lead scoring and routing process is dependent on this type of functionality. We were able to do this in our previous platform. Would I be able to do this in Ops Hub using custom fields and calculations?

[karstenkoehler · Accepted solution]

Hi @GWalsh,

Just to confirm, you'd like to set a rule that points keep step with the number of actions? X actions should correspond to X points? Currently that's unfortunately not possible. (I'd love to see this too.)

There is a bigger request to the product team here, relating to various potential improvements: https://community.hubspot.com/t5/HubSpot-Ideas/Major-Improvements-Needed-for-Hubspot-Scoring/idi-p/1...

I'd recommend upvoting and commenting. The product team evaluates these requests based on their popularity.

If you want to make it easier for others to find this request and also upvote it, you can help them by accepting my post as a solution. I'd appreciate it!

Have a great day!